- Store
- Printers
- Ink
- Projectors
- Scanners
- Point of Sale
- Robots
- Industries
- Support
Select the questions to view the answers
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- I see the message No Signal. What should I do?
- Can I display on the screen and a computer monitor simultaneously?
- The product won't go into sleep mode. What should I do?
- How can I improve the image quality?
- How do I play sound through my product?
-
The
power light will not turn on. What should I do?
- How do I adjust my product settings for rear and/or ceiling placement?
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- Nothing projects on the screen. What should I do?
- How do I adjust my product settings for rear and/or ceiling placement?
- What type of equipment can I connect to my product?
- Can my product do rear projection?
- Can I project images from a computer over a USB connection?
- How do I connect my product?
- I am setting up my product wirelessly. The product's security setup menu does not allow me to enter a colon or space characters contained in my wireless network passphrase. What should I do?
- Can I connect my product to a network?
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- I see the message No Signal. What should I do?
- The message Not Supported is displayed. What should I do?
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The power light will not turn on. What should I do?
- The product indicates an error. What should I do?
- When I connect my product to my Mac with a USB cable, I get the message No Signal. What should I do?
- The product powers on when the lights in the room are turned on. What should I do?
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- How can I adjust the colors?
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How soon should I see an image after I press the Power button?
- How do I select the image source?
- I see dark vertical bands when projecting from a computer. What should I do?
- The image is not rectangular. What should I do?
- I see static or noise in the image. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- How can I improve the image quality?
- Can I display on the screen and a computer monitor simultaneously?
- When I play movies through my DVD player and my product, the screen has a green cast. What should I do?
- The image from my computer appears stretched when it's projected. What should I do?
- When I play a DVD movie on my Mac, the projected image is a box with a checkered pattern, but the computer monitor looks normal. What should I do?
- The image from the projector is too big for a 16:9 screen. What should I do?
- How do I set the User's Logo to display when there is no signal?
- A black box appears where a video should appear when I project from my computer. What should I do?
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- How do I replace the lamp?
- How do I get a replacement lamp for my product?
- How and when should I clean the lens?
- When and how should I clean the air filter and vents?
- How do I reset the lamp timer to zero?
- When should I replace the projection lamp?
- Can I access the lamp and air filter with the ceiling mount installed?
- How do I clean my product case?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- Is there a recommended sequence of turning on my product and peripherals?
- What are the different Color Modes on the Video menu used for?
- What accessories are available for my product?
- The product won't go into sleep mode. What should I do?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- How should I transport my product?
- I forgot my product's password. What should I do?
- What is my product's native resolution?
- What is my product's default Color Mode?
- Is it okay to move my product right after I shut it down?
