- Store
- Printers
- Ink
- Projectors
- Scanners
- Point of Sale
- Robots
- Industries
- Support
Select the questions to view the answers
- How should I transport my product?
- I can't start Epson Scan in Windows or on my Mac. What should I do?
- The scanned colors differ from the original colors. What should I do?
- My computer doesn't recognize the product. What should I do?
- The paper has jammed in the ADF. What should I do?
- How do I uninstall and reinstall the product software?
- Why does scanning take so long?
- I am unable to scan multiple images at one time. What should I do?
- My scanned image is distorted. What should I do?
- A line or line of dots always appears in my scanned images. What should I do?
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- How do I restore the color in my photos as I scan them?
- How can I remove dust marks from my originals as I scan them?
- How do I improve the appearance of my scanned images?
- A line or line of dots always appears in my scanned images. What should I do?
- I see only a few dots in my scanned image. What should I do?
- The edges of my original do not scan. What should I do?
- My scanned image is too dark. What should I do?
- Straight lines in my image come out crooked. What should I do?
- My scanned image is distorted. What should I do?
- The product is not converting characters to editable text. What should I do?
- The colors are patchy or distorted at the edges of my image. What should I do?
- Ripple patterns appear in my scanned image when using Epson Scan. What should I do?
- When scanning, an image on the back of my original appears in my scanned image. What should I do?
- The scanned colors differ from the original colors. What should I do?
- The images are rotated incorrectly. What should I do?
- When I scan to PDF using Epson Scan, my image is cropped or not the right size. What should I do?
- When I scan film or slides, striped rings appear on the scanned images. What should I do?
Select the questions to view the answers
Select the questions to view the answers
- How can I convert my scanned documents to a PDF file?
- When I start Epson Scan, my thumbnail preview is grayed out. What should I do?
- I can't start Epson Scan in Windows or on my Mac. What should I do?
- How do I decide which resolution to select when scanning from Epson Scan?
- My computer doesn't recognize the product. What should I do?
- How do I uninstall and reinstall the product software?
- Can I set up the product to automatically work like a copy or a fax machine?
- I am having problems adjusting the scan area in the thumbnail preview. What should I do?
- When I scan using Epson Scan, the preview window is in landscape view. How can I change it to portrait view?
- When I try to scan using Epson Scan, I see a message Unable to write to file. What should I do?
- When I try to install the Epson Scan driver, I see a message Could not copy file, please check setup disk and run setup disk again. What should I do?
- Can I scan more than one page at a time in ABBYY FineReader?
- I see the message Image size is too large. What should I do?
- How do I obtain the latest product software for Windows or my Mac?
- Who do I contact for support on the software that came with my product?
- Does Epson make drivers for Linux?
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- My product does not turn on. What should I do?
- The automatic document feeder pulls two sheets of paper when I click Preview. Can I make it pull only one sheet?
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My product doesn't start when I press the
Start button. What should I do?
- The Ready light does not turn on or flashes. What should I do?
- Can my product be networked?
- I am unable to scan using the thumbnail preview in Epson Scan. What should I do?
- The paper has jammed in the ADF. What should I do?
- My product does not turn off. What should I do?
- I am unable to scan using the ADF. What should I do?
- Why does scanning take so long?
- How should I transport my product?
- Can I use the Automatic Document Feeder (ADF) to batch scan photos?
- Can I scan 110 film with my product?
- Does Epson have a program where I can donate my working electronic equipment?