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Support
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- Top FAQs
- Cloud or Mobile
- Copy or Print
- Error Messages or Lights
- Fax
- Image Quality or Appearance
- Ink
- Maintenance
- Memory Cards or External Devices
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
- Can I connect my product to my wireless network using the buttons on the control panel?
- How do I change the ink cartridges?
- I see the message Printer is Offline when I try to print with a wireless (Wi-Fi) connection on my Mac. What should I do?
- My printout has lines running through it. What should I do?
- How do I restore my product's default settings?
- I'm having paper feed problems. What should I do?
- How do I set my product's software to print only in Black or Grayscale from Windows or my Mac?
- I tried to install my product on my Mac with a wireless connection, but the installation failed. What should I do?
- How should I load envelopes?
- My printout is blurry or smeared. What should I do?
- Can I print on CDs and DVDs?
- How do I use the copy feature to print a label on a CD/DVD?
- How do I restore the colors in faded photos?
- How do I set up my product for the fastest printing?
- How do I use the control panel buttons to copy a document or photo?
- How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
- How do I print a borderless photo from Windows or my Mac?
- Printing is slow or my product stops printing when I try to print from Windows or OS X. What should I do?
- My product is printing blank pages from Windows or my Mac. What should I do?
- Printing is slow over my wireless connection. What should I do?
- The CD/DVD won't feed correctly or is ejected. What should I do?
- When I copy a CD/DVD, the printed image is smaller than the original. What should I do?
- I was able to print from Windows before with a USB connection, but now I can't. What should I do?
- I was able to print from my Mac before with a USB connection, but now I can't. What should I do?
- How do I print with Windows RT?
- I can print with a wireless connection on my home network, but not on a VPN (virtual private network). What should I do?
- It takes a long time to copy a document. What should I do?
- I see the following messages when I try to print: Paper size does not match or Mismatch between the paper size settings. What should I do?
- I see the message Scanner Not Ready or Epson Scan will not start in Windows or on my Mac. What should I do?
- The message Open the output tray manually appears on my product. What should I do?
- I see the message Printer is Offline when I try to print with a USB connection on my Mac. What should I do?
- I see the message Printer is Offline when I try to print with a USB connection in Windows. What should I do?
- I see the message Printer is Offline when I try to print with a wireless (Wi-Fi) connection on my Mac. What should I do?
- I see the message Printer is Offline when I try to print with a wireless (Wi-Fi) connection in Windows. What should I do?
- I see the message Filter Failure with rastertoescpII when I try to print from my Mac. What should I do?
- How do I confirm my fax was sent?
- How do I create a header for my faxes?
- How do I restore my original fax settings?
- How do I set up a Speed/Group list with the Fax Utility in Windows?
- How do I send a fax using the Fax Utility in Windows?
- How do I set up a Speed/Group list with the Fax Utility on my Mac?
- How do I send a fax from my product's control panel?
- How do I send a fax using the Fax Utility on my Mac?
- How do I use an answering machine with my fax?
- I'm having trouble sending or receiving faxes. What should I do?
- What are speed dial and group lists, and how do I create them for my fax numbers?
- How do I change the baud rate or fax speed on my product?
- I can send a fax but can't receive one. What should I do?
- Can I use a pre-paid calling card to send a fax?
- When I send a hand-written fax, the recipient can't read the fax content. What should I do?
- How do I clear the fax header on my product?
- Will I lose faxes stored in the fax memory if my product is turned off?
- Can I use digital voicemail with my fax?
- How do I add a pause when I enter a fax number on the product's control panel?
- How do I print faxes stored in the fax memory when my product has an expended ink cartridge?
- The fax header gets cut off when I send a fax. What should I do?
- I cannot access the fax settings on my product's control panel. What should I do?
- I'm having trouble sending or receiving faxes over a VoIP (Voice over Internet Protocol) phone line. Why?
- Do I need a filter if I'm faxing over a DSL?
- How do I change the ink cartridges?
- Which ink cartridges should I use with my product?
- The color ink cartridge is expended even though I print in black only. Why does this happen?
- How do I know when an ink cartridge needs to be replaced?
- I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?
- What is my product doing after I install a new ink cartridge?
- How long should an ink cartridge remain in my product if it's not used often?
- How do I print with black ink from Windows or my Mac when a color cartridge is expended?
- Will using non-Epson inks in my product void my warranty?
- Can the Epson ink cartridges be refilled or can I use third-party ink cartridges without voiding the warranty?
- I brought my product with me to a different country and can't find ink for it. What should I do?
- Does my all-in-one printer support non-printing functions when an ink cartridge is expended or not installed?
- Can I just pull the memory card out of my product when I'm finished printing?
- How do I print from a USB flash drive or external device?
- How do I transfer photos from a memory card to my computer?
- Which USB devices can I connect to the USB port on the front of my product?
- Which memory cards are compatible with my product?
- How do I access the memory card or USB flash drive in my Epson product from Windows RT?
- What is the largest supported memory card for my product?
- Can I read or write to my memory card when my product display indicates that one or more ink cartridges are expended?
- Does the type of paper I use really make a difference?
- How do I know which paper or media type to select in my product's driver?
- How should I load envelopes?
- I'm having paper feed problems. What should I do?
- How do I select the paper source in Windows?
- Which type of paper can I print on?
- What kind of paper gives the best results for high quality printing?
- How do I create a custom paper size for my product in Windows?
- The output tray automatically extends when printing. How do I close it?
- My printout has a slight slant. What should I do?
- My printout has incorrect margins. What should I do?
- My printout has lines running through it. What should I do?
- My printout has incorrect colors. What should I do?
- My printout looks inverted, as if viewed in a mirror. What should I do?
- My printout is grainy when I print from any application. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout contains garbled characters when I print from Windows or my Mac. What should I do?
- My product's Fix Red-Eye setting does not fix the red eye in my photo. What should I do?
- My images and text are not centered when I copy or print on a CD or DVD. What should I do?
- My printout has lines running through it when I make a copy using the ADF (Automatic Document Feeder). What should I do?
- Can I edit documents that I have scanned with Epson Scan?
- How do I reduce the appearance of red eyes in my photos?
- Web pages don't print the way they appear on my monitor. What should I do?
- How do I use the control panel buttons to scan?
- The quality of a scanned image with Epson Scan is poor. What should I do?
- I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality?
- I cannot scan from my computer with the Image Capture application. What should I do?
- My product doesn't detect my photos placed on the scanner glass when I use the Copy/Restore Photos option on the control panel. What should I do?
- How do I decide which resolution to select when scanning from Epson Scan?
- How do I scan legal-size documents?
- How do I scan using Windows RT?
- Can I use Epson Scan with my Mac?
- How do I scan a document so I can edit the text in a word processing program?
- Can I connect my product to my wireless network using the buttons on the control panel?
- How do I change the Sleep Timer setting?
- How do I connect my product with a Wi-Fi connection to a computer or another device without using a wireless router or access point?
- How do I enable double-sided printing for my product in Windows or on my Mac?
- How do I restore my product's default settings?
- How do I set up my product with a WPS-enabled router or access point?
- How do I uninstall the Epson printer and Epson Scan software in Windows or OS X?
- How do I install the software for my product if I don't have the CD?
- I tried installing my product's software using a USB connection but cannot complete the installation in Windows or on my Mac. What should I do?
- Who do I contact for support on the software that came with my product?
- Can I select a print resolution by indicating a specific dpi (dots per inch) setting?
- My Epson product software is missing after I updated to Windows 8.x. What should I do?
- How do I set default print settings when I print from Windows or my Mac?
- How do I turn off Epson Status Monitor in Windows?
- How do I set my product's software to print only in Black or Grayscale from Windows or my Mac?
- 2-Sided Printing (Windows) or Two-Sided Printing Settings (Mac) is gray or not available for selection. What should I do?
- How do I install the latest scanner driver on my Mac?
- How do I use Epson Connect with my product?
- How do I set up my product for wireless printing in Windows or on my Mac?
- I cannot edit the CD jacket I am creating using Epson Print CD. What should I do?
- How do I obtain the latest product software for Windows or my Mac?
- Can I print in Black and White (Grayscale) with Apple's AirPrint driver when one of the color ink cartridges is expended?
- Which Epson product software settings are not supported by Apple's AirPrint driver?
- Where can I find the IP address of my router?
- How do I add my product as an IP printer on my Mac?
- How do I change the font size of text when I print from software in Windows?
- What are the port numbers for Epson network printers (wired and wireless)?
- I can't get Epson Status Monitor to work over my wireless network. What should I do?
- Does Epson make drivers for Linux?
- Who do I contact for software support?
- How do I change from a USB connection to a Wi-Fi connection?
- How do I change from a Wi-Fi connection to a wired network connection?
- I can't print with a Wi-Fi connection since I replaced my router. What should I do?
- I tried to install my product's software for an Ethernet connection but cannot complete the installation in Windows or OS X. What should I do?
- I tried to install my product in Windows with a wireless connection, but the installation failed. What should I do?
- I can't print from Windows with a wireless connection since I received an exchange product from Epson. What should I do?
- I can't print from Windows with a wireless connection after I replaced my router. What should I do?
- I can't print from my Mac with a wireless connection since I received an exchange product from Epson. What should I do?
- I can't print from my Mac with a wireless connection after I replaced my router. What should I do?
- I tried to install my product on my Mac with a wireless connection, but the installation failed. What should I do?
- I was able to print from my Mac before with a wireless connection, but now I can't. What should I do?
- I was able to print from Windows before with a wireless connection, but now I can't. What should I do?
- How do I find my SSID and network password?
- Can I set up my product for both a USB and network connection?
- How should I transport my product?
- What does a flashing Auto Answer light mean?
- My product makes noise after I turn it on or after it has been sitting for a while. What should I do?
- Why doesn't Epson include a USB or Ethernet cable in the box with the product?
- My product will not wake up when I try to print with a wireless connection. What should I do?
- Does Epson have a program where I can donate my working electronic equipment?
- What security measures does Epson recommend for its network products?
This document will assist you with product unpacking, installation and setup.
This Spanish document will assist you with product unpacking, installation and setup.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains information about setting up and using your product on a Wired or wireless network.
This guide describes the functions that differ in version 2.0 from the original FAX Utility for Windows
Note: The instructions for sending a fax using the FAX Utility have not changed from the original FAX Utility to FAX Utility 2.0. See your product User's Guide for instructions on sending faxes and using your product's other fax features.
This document contains additional FCC/IC compliance information. This information is supplemental to what is provided in your online User’s Guide.
This document provides technical specifications for this product.
This document provides quick reference for common uses and describes Epson's limited warranty for this product.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
-
Part Number: T273020
Black | PDF -
Part Number: T273XL320
Magenta, High Capacity | PDF -
Part Number: T273XL220
Cyan Ink Cartridge, High Capacity | PDF -
Part Number: T273XL020
Black, High Capacity | PDF -
Part Number: T273220
Cyan | PDF -
Part Number: T273XL420
Yellow Ink Cartridge, High Capacity | PDF -
Part Number: T273420
Yellow | PDF -
Part Number: T273120
Photo Black | PDF -
Part Number: T273XL120
Photo Black, High Capacity | PDF -
Part Number: T273320
Magenta | PDF
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(905) 709-3839
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