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- Top FAQs
- Cloud or Mobile
- Copy or Print
- Error Messages or Lights
- Ink
- Maintenance
- Paper or Media
- Print Quality or Appearance
- Software or Setup
- Wireless or Wired Connection
- Other
- During a wireless network installation, my product could not find or connect to the wireless network. What should I do?
- My printout has incorrect or missing colors. What should I do?
- I'm having paper feed problems. What should I do?
- My printout has lines running through it. What should I do?
- How do I set the default print settings when I print from Windows or my Mac?
- How do I install the software for my product?
- How do I clean the rollers on my product?
- The quality of my printed output is unacceptable. What should I do?
- My product is printing blank pages. What should I do?
- Printing is slow or the printer stops printing when I try to print. What should I do?
- My product is printing blank pages. What should I do?
- How do I print in black/grayscale only?
- How do I print double-sided?
- How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
- How do I print a borderless photo from Windows or my Mac?
- Can I print on CDs and DVDs?
- Printing is slow or the printer stops printing when I try to print. What should I do?
- The CD/DVD won't feed correctly or is ejected. What should I do?
- Printing seems slow on my product when I use a wireless connection (router or access point). What should I do?
- I can print wirelessly to my product on my home network, but I can't print when I connect the same computer to a VPN (virtual private network). What should I do?
- Does OS X support manual duplex printing with my product?
- I see the message Network Connection Failed when I install my product's wireless network software. What should I do?
- I see a communication error when I try to print with a USB connection. What should I do?
- I see the message Cannot connect to Internet in Windows 8.1 after I select Driver Update in my product software. What should I do?
- I see the message Filter Failure with rastertoescpII when I try to print from my Mac. What should I do?
- The color ink cartridge is expended even though I print in black only. Why does this happen?
- How do I know when an ink cartridge needs to be replaced?
- Which ink cartridges should I use with my product?
- I installed new ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal?
- I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?
- How do I change the ink cartridges?
- How long should an ink cartridge remain in my product if it's not used often?
- I just installed the initial set of ink cartridges using the instructions on the Start Here sheet and nothing is happening. What should I do?
- Can the Epson ink cartridges be refilled or can I use third-party ink cartridges without voiding the warranty?
- Can the printer still print if an ink cartridge is expended or not installed?
- Does my all-in-one printer support non-printing functions when an ink cartridge is expended or not installed?
- I'm having paper feed problems. What should I do?
- What kind of paper gives the best results for high quality printing?
- Does the type of paper I use really make a difference?
- How do I know which paper or media type to select in my product's driver?
- Can I print on vellum paper?
- Can I use hole-punched paper with my product?
- My printout has lines running through it. What should I do?
- The quality of my printed output is unacceptable. What should I do?
- My printout has incorrect margins. What should I do?
- My printout has incorrect or missing colors. What should I do?
- My printout is grainy when I print from any application. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout looks inverted, as if viewed in a mirror. What should I do?
- My printout contains garbled characters when I print from Windows or my Mac. What should I do?
- My printout has a slight slant. What should I do?
- My images and text are not centered when I copy or print on a CD or DVD. What should I do?
- Web pages don't print the way they appear on my monitor. What should I do?
- I'm having problems installing the software. What should I do?
- How do I install the software for my product?
- How do I uninstall the Epson printer software?
- How do I turn off Epson Status Monitor in Windows?
- Can I use my product on a network?
- Which wireless security modes does my product support?
- What information do I need to know before I install my product on my wireless network?
- While installing the software for a wireless network installation, EpsonNet Setup was unable to find my product on the network. What should I do?
- During a wireless network installation, my product could not find or connect to the wireless network. What should I do?
- My Epson product software is missing after I updated to Windows 8.x. What should I do?
- Can an unauthorized user access my network if I select Unblock or Allow during the EpsonNet Setup software installation?
- Does my product support Epson Connect?
- How do I obtain the latest product software for Windows or my Mac?
- Can I use the Epson iPrint app with my iOS device?
- Can I use the Epson iPrint app with my Android device?
- How can I get a replacement CD for my product?
- Where can I find the IP address of my router?
- How do I change the font size of text when I print from software in Windows?
- How do I add my product as an IP printer on my Mac?
- I can't get Epson Status Monitor to work over my wireless network. What should I do?
- Does Epson make drivers for Linux?
- When printing in Windows, how can I prevent an extra page from being ejected after every print job?
- How should I transport my product?
- My product makes noise after I turn it on or after it has been sitting for a while. What should I do?
- Does Epson have a program where I can donate my working electronic equipment?
This document will assist you with product unpacking, installation and setup.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains usage, maintenance, and troubleshooting information for your product.
This document contains basic usage, maintenance, troubleshooting information, also describes Epson's limited warranty for this product.
This document provides step-by-step instructions on using the Premium ICC Profiles in a color-managed workflow with Adobe Photoshop CC, CS5, CS6 and Lightroom in Windows 7, Windows 8 and Mac OS X 10.7, and 10.8.
This document provides step-by-step instructions on using the Premium ICC Profiles in a color-managed workflow with Adobe Photoshop CS2, CS3, CS4 and Lightroom 1.4 - 2.x in Windows XP, Windows Vista, and Mac OS X 10.4.11, 10.5 and 10.6.
This document gives an overview of the product as well as technical specifications, available options and warranty information.
This is a disclosure statement from Epson America, Inc. for purposes of assisting federal employees to comply with Section 508 of the Rehabilitation Act.
This document will assist you with product unpacking, installation, and setup.
This document contains an overview of the product, usage instructions, and technical specifications.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
Service Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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(905) 709-2567
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