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Support
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- Top FAQs
- Cloud or Mobile
- Copy or Print
- Error Messages or Lights
- Ink
- Maintenance
- Paper or Media
- Print Quality or Appearance
- Software or Setup
- Wireless or Wired Connection
- Other
- I'm having paper feed problems. What should I do?
- My printout has incorrect or missing colors. What should I do?
- Are additional ICC profiles available for my product?
- How do I install the software for my product?
- My printout has lines running through it. What should I do?
- The quality of my printed output is unacceptable. What should I do?
- My product doesn't automatically switch between the black (photo and matte) ink cartridges. Instead, a message appears that says I need to switch the cartridges manually. What should I do?
- I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?
- My printout is blurry or smeared. What should I do?
- How long should an ink cartridge remain in my product if it's not used often?
- My product is printing blank pages. What should I do?
- The CD/DVD won't feed correctly or is ejected. What should I do?
- How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
- Can I print on envelopes?
- How do I print double-sided?
- Printing is slow. What should I do?
- Can I print on CDs and DVDs?
- How do I print a borderless photo from Windows or my Mac?
- Can I print on transparencies?
- Printing is slow or the printer stops printing when I try to print. What should I do?
- I can print wirelessly to my product on my home network, but I can't print when I connect the same computer to a VPN (virtual private network). What should I do?
- How do I know when an ink cartridge needs to be replaced?
- I installed the initial ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal?
- Which ink cartridges should I use with my product?
- I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?
- How do I change the ink cartridges?
- How long should an ink cartridge remain in my product if it's not used often?
- How do I switch the black ink type?
- My product doesn't automatically switch between the black (photo and matte) ink cartridges. Instead, a message appears that says I need to switch the cartridges manually. What should I do?
- Can the Epson ink cartridges be refilled or can I use third-party ink cartridges without voiding the warranty?
- I brought my product with me to a different country and can't find ink for it. What should I do?
- Does my all-in-one printer support non-printing functions when an ink cartridge is expended or not installed?
- I'm having paper feed problems. What should I do?
- What kind of paper gives the best results for high quality printing?
- Does the type of paper I use really make a difference?
- How do I know which paper or media type to select in my product's driver?
- Can I print on sheet labels?
- Can I print on vellum paper?
- What size roll paper does my product support?
- My product's manual states that 8.3-inch wide roll paper is supported, but I can't get my roll paper to fit in the holders. What should I do?
- How should I handle specialty paper like fine art media?
- My printout has incorrect margins. What should I do?
- The quality of my printed output is unacceptable. What should I do?
- My printout has lines running through it. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout contains garbled characters when I print from Windows or my Mac. What should I do?
- My printout is grainy when I print from any application. What should I do?
- My printout looks inverted, as if viewed in a mirror. What should I do?
- My printout has a slight slant. What should I do?
- My printout has incorrect or missing colors. What should I do?
- Web pages don't print the way they appear on my monitor. What should I do?
- I cancelled the software installation before it was complete, or connected the USB cable before starting the software installation. What should I do?
- I'm having problems installing the software. What should I do?
- How do I install the software for my product?
- How do I uninstall the Epson printer software in Windows?
- Can I select a print resolution by indicating a specific dpi (dots per inch) setting?
- How do I set default print settings when I print from Windows or my Mac?
- How do I turn off Epson Status Monitor in Windows?
- Can I use my product on a network?
- Is manual duplex (double-sided) printing supported in OS X with my product?
- What information do I need to know before I install my product on my wireless network?
- Which wireless security modes does my product support?
- During a wireless network installation, my product could not find or connect to the wireless network. What should I do?
- How do I set up my product to automatically switch between black (photo and matte) ink cartridges?
- My Epson product software is missing after I updated to Windows 8.x. What should I do?
- Are additional ICC profiles available for my product?
- Can an unauthorized user access my network if I select Unblock or Allow during the EpsonNet Setup software installation?
- Does my product support Epson Connect?
- How do I obtain the latest product software for Windows or my Mac?
- Can I use the Epson iPrint app with my iOS device?
- Can I use the Epson iPrint app with my Android device?
- How can I get a replacement CD for my product?
- Who do I contact for support on the software that came with my product?
- Where can I find the IP address of my router?
- How do I change the font size of text when I print from software in Windows?
- How do I add my product as an IP printer on my Mac?
- I can't get Epson Status Monitor to work over my wireless network. What should I do?
- Does Epson make drivers for Linux?
- How should I store and display my photos?
- When printing in Windows, how can I prevent an extra page from being ejected after every print job?
- How should I transport my product?
- My printer's LCD screen does not display in English. What should I do?
- My product makes noise after I turn it on or after it has been sitting for a while. What should I do?
- My product will not wake up when I try to print with a wireless connection. What should I do?
- Does Epson have a program where I can donate my working electronic equipment?
This document will assist you with product unpacking, installation and setup.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains information about setting up your product on a wireless network.
Please see our step–by–step video for additional wireless setup information, or Search our FAQs for Setup or Error information.
This document contains basic usage, maintenance, troubleshooting information and describes Epson's limited warranty for this product.
This document provides step-by-step instructions on using the Premium ICC Profiles in a color-managed workflow with Adobe Photoshop CC, CS5, CS6 and Lightroom in Windows 7, Windows 8 and Mac OS X 10.7, and 10.8.
This document provides step-by-step instructions on using the Premium ICC Profiles in a color-managed workflow with Adobe Photoshop CS2, CS3, CS4 and Lightroom 1.4 - 2.x in Windows XP, Windows Vista, and Mac OS X 10.4.11, 10.5 and 10.6.
This document gives an overview of the product as well as technical specifications, available options and warranty information.
This is a disclosure statement from Epson America, Inc. for purposes of assisting federal employees to comply with Section 508 of the Rehabilitation Act.
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