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- Top FAQs
- 3D Projection
- Cloud or Mobile
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Wireless or Wired Connection
- Other
Select the questions to view the answers
- How do I set up the projector to automatically detect and display a 4K HDR signal?
- The product's light(s) indicate an error. What should I do?
- How do I connect my projector wirelessly to my Windows or Mac computer?
- How do I connect speakers to the product?
- How do I use the Picture-in-Picture feature?
- How do I replace the lamp?
- How do I connect my image source to the product?
- When and how should I clean or replace the air filter?
- Part of my image is blurry or out of focus. What should I do?
- Does my product support frame sequential 3D?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- Can I project images from a computer over a USB connection?
- How do I connect speakers to the product?
- How do I set my product settings for rear and/or ceiling placement?
- How do I project an image from my Chromebook?
- How do I connect my image source to the product?
- Nothing projects on the screen. What should I do?
- How do I change the image source?
- How do I set up the projector to automatically detect and display a 4K HDR signal?
- Can I connect a component video source to the projector's PC port?
- Can I attach other USB devices to the port for the wireless LAN module?
- How do I connect my projector to a Mac if my Mac does not include a compatible video output port?
Select the questions to view the answers
Select the questions to view the answers
- How do I use the Picture-in-Picture feature?
- The image is too dark or light, or the colors are incorrect. What should I do?
- Vertical bands, static, or noise appear in the image. What should I do?
- The image from my computer appears stretched when it's projected. What should I do?
- Part of my image is blurry or out of focus. What should I do?
- How can I improve the image quality?
- The displayed image is not rectangular. What should I do?
- What do the different Color Modes do?
- The 3D image does not display correctly. What should I do?
- The Frame Interpolation setting is gray or not available. What should I do?
- Why can't I change the 4K Enhancement setting when I project a 4K signal?
- A black box appears where a video should appear when I project from my computer. What should I do?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- Can I monitor or control my product from Windows Explorer?
- Can I access my product from different operating systems on the same network?
- My projector screen displays my extended desktop when I use iProjection in Windows. How can I mirror or duplicate the display?
- My projector displays a black desktop when I project from a LAN source with Epson iProjection running macOS 10.15.x, 11.x, 12.x or 13.x. What should I do?
Select the questions to view the answers
- How should I transport the product?
- I forgot the projector's password. What should I do?
- Which user replaceable parts or accessories are available for my product?
- The product won't go into sleep mode. What should I do?
- The projector hums when I display a 4K or 1080p 60 Hz signal with the 4K Enhancement setting enabled. What should I do?
- What security measures does Epson recommend for its network products?
Quick Setup and Warranty
PDF
This document contains quick setup instructions for this product , and your Epson America, Inc. Limited Warranty (warranty valid in the U.S. and Canada).
User's Guide
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Epson iProjection Business & Education Flyer
PDF
Epson iProjection Compatibility Fact Sheet
PDF
Operation Guide - EasyMP Multi PC Projection v2.10
PDF
This document contains an overview of using the EasyMP Multi PC Projection utility.
Operation Guide - EasyMP Network Updater v1.20
PDF
This document contains information about Setting up and using EasyMP Network Updater.
Operation Guide - Epson Projector Management v5.40
PDF
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
Operation Guide - Epson iProjection v3.xx (Windows/Mac)
PDF
This document contains an overview of using Epson iProjection utility (Formerly named EasyMP Multi PC Projection).
Service Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(905) 709-3839
Hours :
Monday – Friday 7 am – 4 pm (PT)
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