- Store
- Printers
- Ink
- Projectors
- Scanners
- Point of Sale
- Robots
- Industries
- Support
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- Only part of the picture is displayed or the image looks distorted. What should I do?
- There is no sound. What should I do?
- What are the different Color Modes used for?
- My product power does not go on. What should I do?
- Nothing projects on the screen. What should I do?
- The remote control doesn't work. What should I do?
- How do I set a password on my product?
- How do I install the USB Display software on my computer?
- I forgot my product's password. What should I do?
- How do I replace the lamp?
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- Nothing projects on the screen. What should I do?
- How do I connect my image source to my product?
- Can my product do rear projection?
- What type of equipment can I connect to my product?
- How do I present images from an external drive or flash memory drive?
- Can I project images from a computer over a USB connection?
- How do I connect a USB device or camera to my product?
- I am unable to connect my Mac to my product. What should I do?
- I am setting up my product wirelessly. The product's security setup menu does not allow me to enter a colon or space characters contained in my wireless network passphrase. What should I do?
- Can I connect my product to a network?
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- I see the message No Signal. What should I do?
- The message Not Supported is displayed. What should I do?
- The product indicates an error. What should I do?
- When I connect my product to my Mac with a USB cable, I get the message No Signal. What should I do?
- The product powers on when the lights in the room are turned on. What should I do?
- A No Signal message appears when I display an image from an Elmo HV-110XG document camera. What should I do?
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- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- The image is not rectangular. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- I see static or noise in the image. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
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How soon should I see an image after I press the
Power button?
- How can I improve the image quality?
- How do I select the image source?
- Can I display on the screen and a computer monitor simultaneously?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- The image from my computer appears stretched when it's projected. What should I do?
- When I play movies through my DVD player and my product, the screen has a green cast. What should I do?
- When I play a DVD movie on my Mac, the projected image is a box with a checkered pattern, but the computer monitor looks normal. What should I do?
- The image from the projector is too big for a 16:9 screen. What should I do?
- How do I set the User's Logo to display when there is no signal?
- Images saved on the flash drive are not playing in correct order on the slide show. What is wrong?
- A black box appears where a video should appear when I project from my computer. What should I do?
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- How and when should I clean the lens?
- How do I replace the lamp?
- When and how should I clean or replace the air filter?
- How do I reset the lamp timer to zero?
- How do I get a replacement lamp for my product?
- When should I replace the projection lamp?
- Can I access the lamp and air filter with the ceiling mount installed?
- How do I clean my product case?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- My product power does not go on. What should I do?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- How should I transport my product?
- The product won't go into sleep mode. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- I forgot my product's password. What should I do?
- What are the different Color Modes used for?
- What is my product's native resolution?
- Can I connect my product to external speakers?
- What accessories are available for my product?
- Does my product offer network monitoring and control capabilities?
- Where can I find the Password Protected sticker for my product?
- What is my product's default Color Mode?
- Is it okay to move my product right after I shut it down?