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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Other
- I am unable to rename my product in EasyMP Monitor because the field to rename it is grayed out. How do I rename my product?
- How do I use the wireless projection feature?
- Why can't I connect wirelessly to my product using EMP NS Connection on OS X 10.5.x?
- Can I connect a computer to the Type B (square) USB port on my product?
- I connected my Windows computer to my product with a USB cable but did not get the option to install the USB Display driver. What should I do?
- Can I use the EMP Link 21L software to control my product from my Windows computer?
- In EMP SlideMaker 2, PowerPoint files don't appear in the file window. What should I do?
- There is no sound. What should I do?
- Can my product do rear projection?
- When I connect my product to the network, I cannot load a web control page. What should I do?
- Why can't I connect wirelessly to my product using EMP NS Connection on OS X 10.5.x?
- My product is connected to the network with an RJ45 connector, and when I try to send presentations to my product over the network, the Epson NS Connect software doesn't find my product. What should I do?
- I am unable to connect my Mac to my product. What should I do?
- Can I play and project images from a DVD movie with USB Display?
- I cannot get the wireless 802.11a configuration to connect to the wireless network.
- When I have different Epson projectors connected in my wireless network, I can wirelessly send audio with video to my PowerLite 915W, but not to my PowerLite 826W or PowerLite 826W+. What should I do?
- Can my product do rear projection?
- Can I project images from a computer over a USB connection?
- How do I present image or movie files from an external drive or flash memory drive?
- How do I connect my digital camera or other device to my product?
- Does my product support a VCR or DVD player?
- How do I connect video equipment to my product?
- Can I remove the wireless module and attach other USB devices to this USB port?
- I can't connect to my product using NS Connection. What should I do?
- How do I connect my product?
- I am setting up my product wirelessly. The product's security setup menu does not allow me to enter a colon or space characters contained in my wireless network passphrase. What should I do?
- Can I project my iPhone screen using my product?
- When I try to install the USB Display driver, I see the message Inadequate Permissions. What should I do?
- I see the message No Signal. What should I do?
- The message Not Supported is displayed. What should I do?
- The Power light will not turn on. What should I do?
- The product powers on when the lights in the room are turned on. What should I do?
- A No Signal message appears when I display an image from an Elmo HV-110XG document camera. What should I do?
- The EasyMP screen displays the following message: Obtaining an IP address, then displays a 169.254.xxx.xxx IP address when configuring my product wirelessly. What should I do?
- The image on my screen appears red, pink, or magenta. What should I do?
- When I play movies through my DVD player and my product, the screen has a green cast. What should I do?
- When I browse through the image files on my USB drive, some of the .jpg files have an icon rather than the thumbnail preview. What should I do?
- There are vertical lines in my projected image. What should I do?
- Part of my image is blurry or out of focus. What should I do?
- Can I display on the screen and a computer monitor simultaneously?
- I can't play movies from my computer on my product. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- How can I adjust the colors of my image?
- My image does not appear on the screen. What should I do?
- The colors in the projected image don't look right. What should I do?
- How do I project MPEG2 video clips?
- How do I adjust the color for multiple projectors that are projecting from the same source?
- The image from the projector is too big for a 16:9 screen. What should I do?
- How do I set the User's Logo to display when there is no signal?
- I see a black screen when projecting from some applications through USB Display, NS Connection, or the Quick Connection key. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How should I clean the air filter?
- How and when should I clean the lens?
- When should I replace the projection lamp?
- How should I replace the air filter?
- How do I replace the projection lamp?
- How do I get a replacement lamp for my product?
- How do I reset the lamp timer to zero?
- What is the storage life for an lamp?
- When I connect my product to the network, I cannot load a web control page. What should I do?
- Is the USB Display feature supported on a Mac?
- I connected my Windows computer to my product with a USB cable but did not get the option to install the USB Display driver. What should I do?
- I am unable to rename my product in EasyMP Monitor because the field to rename it is grayed out. How do I rename my product?
- In EMP SlideMaker 2, my PowerPoint files don't display thumbnails and I can't paste them into scenarios. What should I do?
- In EMP SlideMaker 2, PowerPoint files don't appear in the file window. What should I do?
- How do I set a password on my product?
- Can I use the EMP Link 21L software to control my product from my Windows computer?
- After upgrading EMP Monitor on my computer, no projectors appear on the screen when I launch EMP Monitor. What should I do?
- When I present with the Epson Network Projection software, my presentation gets interrupted by another user connecting to the product. How can I block the other users from disconnecting my session?
- I can't turn on my product with EMP Monitor. What should I do?
- How do I install the USB Display on my product?
- Can the Epson EMP-Monitor utility control non-Epson projectors on the network?
- What video resolutions are supported by USB Display?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- How should I transport my product?
- How do I use the wireless projection feature?
- Where do I install the optional Ethernet (wired LAN) module?
- What do the lights on my product indicate?
- Is there a recommended sequence of turning on my product and peripherals?
- Is there a PC card slot in my product?
- I forgot my product's password. What should I do?
- What is the purpose of the screw that came in a separate plastic bag with my product?
- Which wireless security modes does my product support?
- Can I connect a computer to the Type B (square) USB port on my product?
- Is it possible to reset my product?
- Can I project an image from one computer to multiple products using the Multi-Screen Display and Windows 7?
- Is it okay to move my product right after I shut it down?
- Does Epson have a program where I can donate my working electronic equipment?
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Bulletin contains information regarding the Current projector models that support EMP Link21L Version 1.20 and the supported drivers.
This document will assist you with installation of the optional Universal Mount Assembly (ELPMBUNI)
This document contains an overview of the EMP Monitor v4.22 software with in-depth usage instructions.
This document contains an overview of the EMP Monitor software with in-depth usage instructions.
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document gives an overview of the product as well as technical specifications, available options and warranty information.
This document contains information such as tips for using the product or common questions and answers.
This document contains quick setup instructions for this product.
This document provides complementary or late-breaking information to supplement your product documentation.
This document contains information supplemental to the products User's Guide.
This document lists part numbers and descriptions for user replaceable parts.
This document contains updated product information which may not have been available at the time of product release.
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