- Store
- Printers
- Ink
- Projectors
- Scanners
- Point of Sale
- Robots
- Industries
- Support
Select the questions to view the answers
- I am unable to rename my product in EasyMP Monitor because the field to rename it is grayed out. How do I rename my product?
- How do I use the wireless projection feature?
- Why can't I connect wirelessly to my product using EMP NS Connection on OS X 10.5.x?
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Can I connect a computer to the Type B (square)
USB port on my product?
- I connected my Windows computer to my product with a USB cable but did not get the option to install the USB Display driver. What should I do?
- There is no sound. What should I do?
- Can I use the EMP Link 21L software to control my product from my Windows computer?
- In EMP SlideMaker 2, PowerPoint files don't appear in the file window. What should I do?
- Can my product do rear projection?
- When I connect my product to the network, I cannot load a web control page. What should I do?
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- Why can't I connect wirelessly to my product using EMP NS Connection on OS X 10.5.x?
- My product is connected to the network with an RJ45 connector, and when I try to send presentations to my product over the network, the Epson NS Connect software doesn't find my product. What should I do?
- I am unable to connect my Mac to my product. What should I do?
- Can I play and project images from a DVD movie with USB Display?
- I cannot get the wireless 802.11a configuration to connect to the wireless network.
- When I have different Epson projectors connected in my wireless network, I can wirelessly send audio with video to my PowerLite 915W, but not to my PowerLite 826W or PowerLite 826W+. What should I do?
- Can my product do rear projection?
- Can I project images from a computer over a USB connection?
- How do I present image or movie files from an external drive or flash memory drive?
- How do I connect my digital camera or other device to my product?
- Does my product support a VCR or DVD player?
- How do I connect video equipment to my product?
- Can I remove the wireless module and attach other USB devices to this USB port?
- I can't connect to my product using NS Connection. What should I do?
- How do I connect my product?
- I am setting up my product wirelessly. The product's security setup menu does not allow me to enter a colon or space characters contained in my wireless network passphrase. What should I do?
- Can I project my iPhone screen using my product?
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- When I try to install the USB Display driver, I see the message Inadequate Permissions. What should I do?
- I see the message No Signal. What should I do?
- The message Not Supported is displayed. What should I do?
- The Power light will not turn on. What should I do?
- The product powers on when the lights in the room are turned on. What should I do?
- A No Signal message appears when I display an image from an Elmo HV-110XG document camera. What should I do?
- The EasyMP screen displays the following message: Obtaining an IP address, then displays a 169.254.xxx.xxx IP address when configuring my product wirelessly. What should I do?
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- The image on my screen appears red, pink, or magenta. What should I do?
- When I play movies through my DVD player and my product, the screen has a green cast. What should I do?
- When I browse through the image files on my USB drive, some of the .jpg files have an icon rather than the thumbnail preview. What should I do?
- There are vertical lines in my projected image. What should I do?
- Part of my image is blurry or out of focus. What should I do?
- Can I display on the screen and a computer monitor simultaneously?
- I can't play movies from my computer on my product. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- How can I adjust the colors of my image?
- My image does not appear on the screen. What should I do?
- The colors in the projected image don't look right. What should I do?
- How do I project MPEG2 video clips?
- How do I adjust the color for multiple projectors that are projecting from the same source?
- The image from the projector is too big for a 16:9 screen. What should I do?
- How do I set the User's Logo to display when there is no signal?
- I see a black screen when projecting from some applications through USB Display, NS Connection, or the Quick Connection key. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
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- How should I clean the air filter?
- How and when should I clean the lens?
- When should I replace the projection lamp?
- How should I replace the air filter?
- How do I replace the projection lamp?
- How do I get a replacement lamp for my product?
- How do I reset the lamp timer to zero?
- What is the storage life for an lamp?
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- When I connect my product to the network, I cannot load a web control page. What should I do?
- Is the USB Display feature supported on a Mac?
- I connected my Windows computer to my product with a USB cable but did not get the option to install the USB Display driver. What should I do?
- I am unable to rename my product in EasyMP Monitor because the field to rename it is grayed out. How do I rename my product?
- In EMP SlideMaker 2, my PowerPoint files don't display thumbnails and I can't paste them into scenarios. What should I do?
- In EMP SlideMaker 2, PowerPoint files don't appear in the file window. What should I do?
- How do I set a password on my product?
- Can I use the EMP Link 21L software to control my product from my Windows computer?
- After upgrading EMP Monitor on my computer, no projectors appear on the screen when I launch EMP Monitor. What should I do?
- When I present with the Epson Network Projection software, my presentation gets interrupted by another user connecting to the product. How can I block the other users from disconnecting my session?
- I can't turn on my product with EMP Monitor. What should I do?
- How do I install the USB Display on my product?
- Can the Epson EMP-Monitor utility control non-Epson projectors on the network?
Select the questions to view the answers
Select the questions to view the answers
- What video resolutions are supported by USB Display?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- How should I transport my product?
- How do I use the wireless projection feature?
- Where do I install the optional Ethernet (wired LAN) module?
- What do the lights on my product indicate?
- Is there a recommended sequence of turning on my product and peripherals?
- Is there a PC card slot in my product?
- I forgot my product's password. What should I do?
- What is the purpose of the screw that came in a separate plastic bag with my product?
- Which wireless security modes does my product support?
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Can I connect a computer to the Type B (square) USB port on my product?
- Is it possible to reset my product?
- Can I project an image from one computer to multiple products using the Multi-Screen Display and Windows 7?
- Is it okay to move my product right after I shut it down?
- Does Epson have a program where I can donate my working electronic equipment?
