For Work POS System Devices POS Printers TM-U220 Receipt/Kitchen Printer

TM-U220 Receipt/Kitchen Printer

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Epson's mPOS-friendly TM-U220 impact receipt and kitchen/bar printers are compact, reliable and optimized for high-speed throughput. They are designed to work right out of the box with mobile POS applications and can print directly from iOS, Android and Windows devices. In addition, they offer all the features important to the retail and food service including two-color printing for exceptions, right-side-up printing and crisp, clean logo printing.

  • Model: C31C514653
  • Three impact printer models
  • mPOS-friendly printer compatible with iOS, Android and Windows mobile devices
  • DHCP enabled model available for easy IP/network configuration
  • Supports 802.11a/b/g/n with 2.4GHz/5GHz compatibility
  • Fast print speeds of up to 6.0 lps
  • Two-colour printing for highlighting offers or order exceptions
  • Right-side-up printing for kitchen orders
  • Accommodates paper widths of 58, 70 or 76mm
  • ENERGY STAR® qualified*

What's in the box:

  • TM-U220 POS Printer
  • User manual
  • Ribbon cassette
  • Power switch cover
  • Paper roll
  • Adaptor C with AC cord

Print Other:

Printing Technology: 9-pin, serial impact dot matrixPrint Speed: 4.7 lps (at 40 columns, 16 cpi), 6.0 lps (at 30 columns,16 cpi)


Operating Systems:
  • Microsoft® Windows 8 (32bit/64bit)
  • Windows 7 SP1 (32bit/64bit)
  • Windows Vista SP2 (32bit/64bit) English version
  • Windows XP Professional SP3 (32bit) English version
  • Windows Embedded 7 (32bit/64bit)
  • Windows Embedded POSReady 7
  • Windows Embedded POSReady 2009
Server Systems:
  • Windows Server 2012 (64bit)
  • Windows Server 2008 R2
  • Windows Server 2008 SP2 (32bit/64bit)
  • Type A: 6.29 x 11.26 x 6.20" (160 x 286 x 157.5mm)
  • Type B: 6.29 x 9.76 x 5.45" (160 x 248 x 138.5mm)
  • Type D: 6.29 x 9.76 x 5.45" (160 x 248 x 138.5mm)(W x D x H)
  • Type A: 2.7 kg (5.9 lbs)
  • Type B: 2.5 kg (5.5 lbs)
  • Type D: 2.3 kg (5.0 lbs)
Safety Approvals:
  • EMI standards: VCCI class A, FCC class A, CE marking, AS/NZS 3548 class B
  • Safety standards: UL, CSA, TÜV (EN60950)
  • Environmental standards: WEEE, RoHS compliant, ENERGY STAR qualified
Case Colour: Epson Dark Grey, Epson Cool White


Ribbon Life:
  • Black: 3,000,000 characters
  • B/R: 1,500,000 characters (black), 750,000 characters (red)
Inked Ribbon: ERC-38 (black, black/red)

Print Fonts:

Column Capacity: 42/42 or 33/35 columnsCharacter Size: 1.2 x 3.1 / 1.6 x 3.1 (W x H mm)Fonts: 7 x 9 / 9 x 9Character Set: 95 Alphanumeric, 37 International, 128 x 123 GraphicTraditional /Simplified Chinese, Thai, Japanese, KoreanCharacters per Inch: 17.8/16 or 14.5/13.3 cpi

Media Handling:

Thickness: 0.06 to 0.085Media Dimensions:
  • 57.5 ± 0.5 (W) x 83mm diameter
  • 69.5 ± 0.5 (W) x 83mm diameter
  • 76 ± 0.5 (W) x 83mm diameter
Copy Capacity: One original and one copy


Standard Connectivity: Serial RS-232C, parallel IEEE-1284, RS-485, USB, Ethernet 10/100Base-T/TX, 802.11b/g/n (2.4GHz) and 802.11a/n (5GHz)Printing from a Mobile Device: Wi-Fi (802.11): iOS, Android™ and Windows®

POS Details:

  • MTBF: 180,000 hours
  • MCBF: 18,000,000 lines
Data Buffer: 40 bytes or 4KBD.K.D.: 2 driversSensors: 2 driversOptions: Near-end sensor, power supply cover, wall-hanging bracket WH-10, Exclusive Adaptor C (included)


Power Source: 24 VDC ± 7%

Service Plans:

1-Year Return for Repair Extended Service Plan

We know protecting your investment is important. Epson Preferred Plus Extended Service Plans offer peace of mind beyond the device’s limited warranty and help keep you up and running — because we understand there’s simply no time for downtime.


* Several configurations of the TM-U220 meet the requirements for ENERGY STAR qualification. Other configurations do not meet the ENERGY STAR requirements due to some missing component such as a power supply or interface. In addition, there may be other specialized configurations sold to a particular partner that may not qualify and were not tested due to cost. The product codes of qualifying TM-U220 configurations are: TM-U220B-C31C514667/C31C514653/C31C514088/C31C514803TM-U220D-C31C515653/C31C515806TM-U220PB-C31C517653TM-U220PD-C31C518653