For Work POS System Devices POS Printers TM-U220-i VGA Receipt/Kitchen Printer - Direct Connect

TM-U220-i VGA Receipt/Kitchen Printer - Direct Connect

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The intelligent POS printer and controller in one.

The OmniLink TM-U220-i intelligent printer is the ideal solution for those in the hospitality industry looking for flexible POS configurations. An efficient printer/controller with built-in processing power and memory, it can seamlessly connect to POS systems and directly drive kitchen displays. The OmniLink TM-U220-i is perfect for controlling video signage or order information displays, or interactive web-based kiosks that offer self-assisted ordering. It can control peripherals such as touch screens and bump bars, or receive inline or online orders for printing. Plus, it can forward print jobs to other networked Epson® printers anywhere in the restaurant — all from one space-saving device.

  • Intelligent printer — built-in processing power/memory offers greater flexibility and efficiency
  • Simplified infrastructure — a reliable kitchen/video display controller and printer in one device; lower power consumption and more efficient cabling
  • VGA output — drives kitchen/video displays and kiosks
  • Up to 50 percent smaller than standalone kitchen/video display controllers and printers — saves space in your kitchen
  • Built-in peripheral support — features two USB ports, as well as Ethernet connectivity
  • Greater control — easy integration with inline and online ordering platforms
  • Versatile media handling — supports 2", 2.75" or 3" media; prints up to 6 lps
  • 2-colour printing — for highlighting offers or order exceptions
  • Backed by world-class service and support — renowned reliability from the leader in kitchen printing
  • Special print option features — reduce paper usage up to 30 percent1

Eco Features

  • RoHS compliant
  • Recyclable product2
  • Epson America, Inc. is a SmartWay® Transport Partner3

What's in the box:

  • TM-U220 POS Printer
  • User manual
  • Ribbon cassette
  • Power switch cover
  • Paper roll
  • Adaptor C with AC cord

Print Other:

Printing Technology: 9-pin, serial impact dot matrixPrint Speed: 4.7 lps (at 40 columns, 16 cpi), 6.0 lps (at 30 columns,16 cpi)


Operating Systems:
  • Microsoft® Windows 8 (32bit/64bit)
  • Windows 7 SP1 (32bit/64bit)
  • Windows Vista SP2 (32bit/64bit) English version
  • Windows XP Professional SP3 (32bit) English version
  • Windows Embedded 7 (32bit/64bit)
  • Windows Embedded POSReady 7
  • Windows Embedded POSReady 2009
Server Systems:
  • Windows Server 2012 (64bit)
  • Windows Server 2008 R2
  • Windows Server 2008 SP2 (32bit/64bit)
  • Type A: 6.29 x 11.26 x 6.20" (160 x 286 x 157.5mm)
  • Type B: 6.29 x 9.76 x 5.45" (160 x 248 x 138.5mm)
  • Type D: 6.29 x 9.76 x 5.45" (160 x 248 x 138.5mm)(W x D x H)
  • Type A: 2.7 kg (5.9 lbs)
  • Type B: 2.5 kg (5.5 lbs)
  • Type D: 2.3 kg (5.0 lbs)
Safety Approvals:
  • EMI standards: VCCI class A, FCC class A, CE marking, AS/NZS 3548 class B
  • Safety standards: UL, CSA, TÜV (EN60950)
  • Environmental standards: WEEE, RoHS compliant, ENERGY STAR qualified
Case Colour: Epson Dark Grey, Epson Cool White


Ribbon Life:
  • Black: 3,000,000 characters
  • B/R: 1,500,000 characters (black), 750,000 characters (red)
Inked Ribbon: ERC-38 (black, black/red)

Print Fonts:

Column Capacity: 42/42 or 33/35 columnsCharacter Size: 1.2 x 3.1 / 1.6 x 3.1 (W x H mm)Fonts: 7 x 9 / 9 x 9Character Set: 95 Alphanumeric, 37 International, 128 x 123 GraphicTraditional /Simplified Chinese, Thai, Japanese, KoreanCharacters per Inch: 17.8/16 or 14.5/13.3 cpi

Media Handling:

Thickness: 0.06 to 0.085Media Dimensions:
  • 57.5 ± 0.5 (W) x 83mm diameter
  • 69.5 ± 0.5 (W) x 83mm diameter
  • 76 ± 0.5 (W) x 83mm diameter
Copy Capacity: One original and one copy


Standard Connectivity: Serial RS-232C, parallel IEEE-1284, RS-485, USB, Ethernet 10/100Base-T/TX, 802.11b/g/n (2.4GHz) and 802.11a/n (5GHz)Printing from a Mobile Device: Wi-Fi (802.11): iOS, Android™ and Windows®

POS Details:

  • MTBF: 180,000 hours
  • MCBF: 18,000,000 lines
Data Buffer: 40 bytes or 4KBD.K.D.: 2 driversSensors: 2 driversOptions: Near-end sensor, power supply cover, wall-hanging bracket WH-10, Exclusive Adaptor C (included)


Power Source: 24 VDC ± 7%

Service Plans:

1-Year Spare-In-The-Air Service Plan

We know protecting your investment is important. Epson Preferred Plus Extended Service Plans offer peace of mind beyond the device’s limited warranty and help keep you up and running — because we understand there’s simply no time for downtime.


* Several configurations of the TM-U220-i meet the requirements for ENERGY STAR qualification. Other configurations do not meet the ENERGY STAR requirements due to some missing component such as a power supply or interface. In addition, there may be other specialized configurations sold to a particular partner that may not qualify and were not tested due to cost. The product codes of qualifying TM-U220 configurations are: TM-U220B-C31C514667/C31C514653/C31C514088/C31C514803TM-U220D-C31C515653/C31C515806TM-U220PB-C31C517653TM-U220PD-C31C518653