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- Industries
- Support
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- Which ink cartridges should I use with my product?
- How do I install the Auto Duplexer on my product?
- The message An Error Has Occurred appears on my product's display screen. What should I do?
- How do I set up a wireless connection between my computer and projector without a wireless network?
- How do I scan a multi-page document into one PDF file on my computer?
- How do I set up my product for a wireless connection?
- I am unable to print via Bluetooth from my iPhone, iPad or iPod. What should I do?
- I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?
- How do I uninstall the Epson printer and Epson Scan software in Windows or OS X?
- Can I set up my wireless network for my product from my product's control panel?
Select the questions to view the answers
Select the questions to view the answers
- How do I set up my product for the fastest printing?
- How do I print a borderless photo from Windows or my Mac?
- Can I print on CDs and DVDs?
- Can I print on transparencies?
- How do I restore the colors in faded photos?
- How do I copy a document or photo using my product's control panel?
- How do I use the copy feature to print a label on a CD/DVD?
- The CD/DVD won't feed correctly or is ejected. What should I do?
- Printing and scanning seems slow on my product when I use a wireless connection (router or access point). What should I do?
- When I try to make a copy, my product doesn't detect the photo placed on the scan bed. What should I do?
- How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
- When I copy a CD/DVD, the printed image is smaller than the original. What should I do?
- Printing is slow or my product stops printing when I try to print from Windows or OS X. What should I do?
- I am unable to print via Bluetooth from my iPhone, iPad or iPod. What should I do?
- I can print wirelessly to my product on my home network, but I can't print when I connect the same computer to a VPN (virtual private network). What should I do?
- When I try to print to my product in Windows 7, printing is slow or my product stops printing. What should I do?
- Does OS X support manual duplex printing with my product?
- It takes a long time to copy a document. What should I do?
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- I see the message Scanner Not Ready or Epson Scan will not start in Windows or on my Mac. What should I do?
- I see the message The combination of IP address and subnet mask is invalid. What should I do?
- The message An Error Has Occurred appears on my product's display screen. What should I do?
- I see the message: Error:/Library/Printers/EPSON/inkjetPrinter2/Filter/rastertopll.app/Contents/MacOS/rastertopll failed. What should I do?
- I see the message Installation Failed or Installation could not be completed due to the following error: 0x11 when I install my product software. What should I do?
- I see the message Cannot connect to Internet in Windows 8.1 after I select Driver Update in my product software. What should I do?
- The message Parts inside your printer are reaching their end of service life appears when I print. What should I do?
- I see the message Filter Failure with rastertoescpII when I try to print from my Mac. What should I do?
Select the questions to view the answers
Select the questions to view the answers
- The color ink cartridge is expended even though I print in black only. Why does this happen?
- How do I know when an ink cartridge needs to be replaced?
- I installed new ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal?
- Which ink cartridges should I use with my product?
- How do I change the ink cartridges?
- How long should an ink cartridge remain in my product if it's not used often?
- I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?
- Can the Epson ink cartridges be refilled or can I use third-party ink cartridges without voiding the warranty?
- Can the printer still print if an ink cartridge is expended or not installed?
- I brought my product with me to a different country and can't find ink for it. What should I do?
- Does my all-in-one printer support non-printing functions when an ink cartridge is expended or not installed?
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- Can I just pull the memory card out of my product when I'm finished printing?
- Which memory cards are compatible with my product?
- How do I read a memory card inserted in my product over a network connection?
- I'm having trouble connecting to the memory card reader in my product over a network connection. What should I do?
- I could access my memory card on my computer with a USB connection, but I can't access it since I installed the Network software. What happened?
- What is the largest supported memory card for my product?
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- How can I prevent my product from feeding multiple pages at the same time?
- I'm having paper feed problems. What should I do?
- Does the type of paper I use really make a difference?
- How should I load envelopes?
- What kind of paper gives the best results for high quality printing?
- How do I know which paper or media type to select in my product's driver?
- Ink smears when I print envelopes. What should I do?
- Can I use hole-punched paper with my product?
- Heavy coated or thick paper does not load correctly or loads skewed. What should I do?
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- The quality of my printed output is unacceptable. What should I do?
- My printout has incorrect margins. What should I do?
- My printout has lines running through it. What should I do?
- My product is printing blank pages from Windows or my Mac. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout is grainy when I print from any application. What should I do?
- My printout has incorrect or missing colors. What should I do?
- My printout contains garbled characters when I print from Windows or my Mac. What should I do?
- The image look inverted, as if viewed in a mirror. What should I do?
- The printout has a slight slant. What should I do?
- The product's Fix Red Eye setting does not fix the red eye in my photo. What should I do?
- Can I print double-sided using my product?
- Can I edit documents that I have scanned with Epson Scan?
- How do I reduce the appearance of red eyes in my photos?
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- How do I scan a multi-page document into one PDF file on my computer?
- I am unable to scan from my computer. What should I do?
- The quality of a scanned image with Epson Scan is poor. What should I do?
- How do I decide which resolution to select when scanning from Epson Scan?
- I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality?
- How do I use the control panel buttons to scan a photo to my memory card?
- My product doesn't detect my photos placed on the scanner glass when I use the Copy/Restore Photos function on the control panel. What should I do?
- I am having trouble scanning over the network. When I turn on my product, the scanner connection fails. What should I do?
- Can I scan from my product's control panel to my computer over a network connection?
- What is the maximum number of pages that I can scan into one PDF file?
- The orientation of some pages change from portrait to landscape when I scan multiple pages with Epson Scan and save them as a PDF. What should I do?
- Can I scan if an ink cartridge is expended in the product?
- How do I save my scans to a specific folder when using the Scan to PC button?
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- I cancelled the software installation before it was complete. What should I do?
- How do I uninstall the Epson printer and Epson Scan software in Windows or OS X?
- Can I select a print resolution by indicating a specific dpi (dots per inch) setting?
- What information do I need to know before I install my product on my wireless network?
- The product installation software doesn't find my wireless network. What should I do?
- How do I set up my product for a wireless connection?
- I'm having problems installing the software for a wireless network connection. What should I do?
- I'm having problems installing the software for a wired network connection. What should I do?
- I'm having problems installing the software for a USB connection. What should I do?
- My networked product shows up with an ID number attached (such as EPSON4782E0 (IP)) when it is added to the print queue in OS X. How do I change the default name?
- How do I install the Auto Duplexer on my product?
- How do I use the duplexer with my product as a stand alone?
- How do I use the duplexer when I print from Windows?
- How do I use the duplexer when I print from my Mac?
- How do I set default print settings when I print from Windows or my Mac?
- I've installed my product software for a wireless connection, but I cannot print. When I check my product's control panel, there is no IP assigned to my product (it's 0.0.0.0) or the IP starts with 169.254.xxx.xxx . What should I do?
- Can I set up my wireless network for my product from my product's control panel?
- I installed my product software for a wireless connection, but I can't print the test page or print from another application. What should I do?
- I've tried to install my product software for a wireless connection, but cannot complete the installation. What should I do?
- I upgraded my system software to OS X 10.6.x. Now when I open the Epson Print CD software, a message appears and the Epson Print CD software quits unexpectedly. What should I do?
- I upgraded my system software to OS X 10.6.x. Now the duplexer option is no longer available in my product software. What should I do?
- I can't complete the installation of my product to my Windows 7 wireless/wired network using the CD that came with my product. What should I do?
- I'm setting up my product with a wireless Ad Hoc connection and cannot print. What should I do?
- Epson Print CD quits unexpectedly when printing from my Mac. What should I do?
- The settings are grayed out in Epson Scan on my Mac. What should I do?
- How do I set up a wireless connection between my computer and projector without a wireless network?
- How do I install the latest scanner driver on my Mac?
- I cannot launch the EPSON Event Manager, how do I uninstall and reinstall the application?
- I cannot edit the CD jacket I am creating using Epson Print CD. What should I do?
- Does my product support Epson Connect?
- How do I obtain the latest product software for Windows or my Mac?
- Can I use the Epson iPrint app with my iOS device?
- Can I use the Epson iPrint app with my Android device?
- I can't scan multiple document pages into a single PDF. What should I do?
- How do I change the default settings for the Scan to PC feature?
- Where can I find the IP address of my router?
- How do I add my product as an IP printer on my Mac?
- Does Epson make drivers for Linux?
- How do I change the font size of text when I print from software in Windows?
- What are the port numbers for Epson network printers (wired and wireless)?
Select the questions to view the answers
Select the questions to view the answers
- My product makes noise after I turn it on or after it has been sitting for a while. What should I do?
- How long is the warranty on the optional Auto Duplexer (part number C12C802522)?
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What can I connect to the
USB connector on the front of my product?
- How should I transport my product?
- What are the dimensions of my product with the duplex unit installed?
- I am trying to scan from the control panel, but I can't Scan to PC, Email, or PDF. What should I do?
- When printing in Windows, how can I prevent an extra page from being ejected after every print job?
- Does Epson have a program where I can donate my working electronic equipment?
- My product will not wake up when I try to print with a wireless connection. What should I do?
