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- Top FAQs
- Cloud or Mobile
- Copy or Print
- Error Messages or Lights
- Fax
- Ink
- Maintenance
- Memory Cards or External Devices
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
Select the questions to view the answers
- What does the message on my product's LCD screen mean?
- How do I set the default print settings in Windows or on my Mac?
- How do I scan with Document Capture Pro or Document Capture?
- I'm having trouble sending or receiving faxes. What should I do?
- How do I determine the number of pages that have fed through the product?
- How do I install the Epson Universal Print Driver (PCL) or PostScript printer software?
- Which ink cartridge should I use with this product?
- How do I replace the ink cartridge?
- How do I create a header for my faxes?
- How do I change the Power Off and Sleep Timer settings?
Select the questions to view the answers
Select the questions to view the answers
- I can print with a wireless connection on my home network, but not on a VPN (virtual private network). What should I do?
- How do I print labels in Microsoft Office?
- Printing is slow or the printer stops printing when I try to print from Windows or my Mac. What should I do?
- How do I set the default print settings in Windows or on my Mac?
- It takes a long time to copy a document. What should I do?
- I was able to print from Windows before with a USB connection, but now I can't. What should I do?
- I was able to print from my Mac before with a USB connection, but now I can't. What should I do?
- How do I copy a document or photo using my product's control panel?
- How do I set up my product for the fastest printing?
- My copies have incorrect or faint colors. What should I do?
Select the questions to view the answers
- I see the message Filter Failure with rastertoescpII when I try to print from my Mac. What should I do?
- I see the message Printer is Offline when I try to print with a wireless connection in Windows. What should I do?
- I see the message Printer is Offline when I try to print with a USB connection on my Mac. What should I do?
- I see the message Printer is Offline when I try to print with a USB connection in Windows. What should I do?
- I see the message Printer is Offline when I try to print with an Ethernet connection on my Mac. What should I do?
- I see the message Printer is Offline when I try to print with a wireless connection on my Mac. What should I do?
- What does the message on my product's LCD screen mean?
Select the questions to view the answers
- Can I use digital voicemail with my fax?
- The fax header gets cut off when I send a fax. What should I do?
- How do I change the baud rate or fax speed on my product?
- How do I use an answering machine with my fax?
- How do I send a fax using the Fax Utility in Windows?
- How do I confirm my fax was sent?
- How do I forward a fax I received to another fax machine?
- How do I restore my original fax settings?
- How do I send a fax using the Fax Utility on my Mac?
- When I send a handwritten fax, the recipient can't read the fax. What should I do?
- How do I send a fax from my product control panel?
- I'm having trouble sending or receiving faxes. What should I do?
- How do I create a header for my faxes?
Select the questions to view the answers
- Which ink cartridge should I use with this product?
- How do I know when the ink cartridge needs to be replaced?
- Which functions are available on my product when an ink cartridge is expended or not installed?
- How do I replace the ink cartridge?
- Does my all-in-one printer support non-printing functions when an ink cartridge is expended or not installed?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- I'm having paper feed problems. What should I do?
- How do I create a custom paper size for my product in Windows?
- My original does not feed from the ADF (Automatic Document Feeder). What should I do?
- How do I know which paper or media type to select in my product's driver?
- How do I select the paper source in Windows?
Select the questions to view the answers
Select the questions to view the answers
- How do I reduce the appearance of red eyes in my photos?
- Web pages don't print the way they appear on my monitor. What should I do?
- My printout has a slight slant. What should I do?
- My printout looks inverted, as if viewed in a mirror. What should I do?
- My printout has incorrect margins. What should I do?
- The position, size, or margins of my copy are incorrect. What should I do?
- My printout has lines running through it. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout is grainy when I print from any application. What should I do?
- My printout has lines running through it when I make a copy using the ADF (Automatic Document Feeder). What should I do?
- My product is printing blank pages. What should I do?
- My printout contains incorrect characters. What should I do?
- My product is printing blank pages. What should I do?
Select the questions to view the answers
- How do I decide which resolution to select when I scan from Epson Scan 2?
- Scanning is slow to start when I select the Scan to Network Folder/FTP option on my product's control panel. What should I do?
- How do I enlarge an image I scanned with Epson Scan 2?
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- How do I scan using my product's control panel?
- The quality of an image I scanned with Epson Scan 2 is poor. What should I do?
- I cannot scan over a network. What should I do?
- I can't start Epson Scan 2. What should I do?
- How do I scan with Document Capture Pro or Document Capture?
- I see a blank Scanner Settings window when I start Epson Scan 2. What should I do?
Select the questions to view the answers
- How do I add my product as an IP printer on my Mac?
- Who do I contact for software support?
- I see the message Unable to connect to the server. Please try again later. when I try to install the Drivers and Utilities Combo Package Installer. What should I do?
- How do I obtain the latest product software for Windows or my Mac?
- Where can I find the IP address of my router?
- Does Epson make drivers for Linux?
- What are the port numbers for Epson network printers (wired and wireless)?
- How do I change the font size of text when I print from software in Windows?
- I can't get Epson Status Monitor to work over my wireless network. What should I do?
- How do I add a network product if the Epson Universal Print Driver is already installed in Windows?
- How do I install the Epson Universal Print Driver (PCL) or PostScript printer software?
- How do I enable automatic double-sided printing for my product in Windows or on my Mac?
- How do I install the Epson Universal Print Driver (PCL) with a network connection in Windows?
- How do I set the Epson Universal Print Driver to the PCL printer language?
- How do I change the Power Off and Sleep Timer settings?
- The option for 2-Sided Printing (Windows) or Two-sided Printing Settings (Mac) is gray or not available. What should I do?
- How do I restore my product's default settings?
Select the questions to view the answers
- [Archive]Where can I get my wireless password for Apple AirPort Extreme or Express?
- How do I find my SSID and network password?
- How do I check my product’s network status?
- I was able to print from my Mac before with an Ethernet connection, but now I can't. What should I do?
- I can't print from my Mac with a wireless connection since I received an exchange product from Epson. What should I do?
- How do I connect my WPS-enabled wireless router to my product?
- I can't print from my Mac with a wireless connection after I replaced my router. What should I do?
- How do I change from a Wi-Fi connection to a wired network connection?
- I was able to print from my Mac before with a wireless connection, but now I can't. What should I do?
- I can't print from Windows with a wireless connection since I received an exchange product from Epson. What should I do?
- How do I change from a USB connection to a Wi-Fi connection?
- I can't print from Windows with a wireless connection after I replaced my router. What should I do?
- I tried to install the product on my Mac with a wireless connection, but the installation failed. What should I do?
- I tried to install the product in Windows with a wireless connection, but the installation failed. What should I do?
- How do I connect my product to my wireless network using the product's control panel?
- How do I connect my product with a Wi-Fi Direct connection?
- I tried to install the product's software for an Ethernet connection but cannot complete the installation in Windows or on my Mac. What should I do?
- I was able to print from Windows before with a wireless connection, but now I can't. What should I do?
Select the questions to view the answers
- My product will not wake up when I try to print with a wireless connection. What should I do?
- Why does the product sometimes make a sound like it's releasing air?
- What security measures does Epson recommend for its network products?
- Why doesn't Epson include a USB or Ethernet cable in the box with the product?
- How should I transport my product?
- How do I determine the number of pages that have fed through the product?
User's Guide
HTML
PDF
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
Administrator's Guide
HTML
PDF
This document contains information about using and configuring your products network settings.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
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Part Number: T04Q100
Black | PDF
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
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If you are unable to find an answer on our web site, you can email your question to Epson Support.
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Phone :
(866) 212-8743
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Los Alamitos, CA 90720
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