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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Other
- How do I play sound through my product?
- How do I connect my digital camera or other device to my product?
- If I connect my video equipment to the HDMI port on my product, will I be able to play both video and sound through this one cable connection?
- How do I replace the lamp?
- The product indicates an error. What should I do?
- When should I replace the projection lamp?
- I see the message No Signal. What should I do?
- How do I get a replacement lamp for my product?
- What type of equipment can I connect to my product?
- When I convert a PowerPoint presentation to a JPG image with my product's PC Free Slideshow feature the slides do not display in the proper order. What should I do?
- Can my product do rear projection?
- How do I connect my digital camera or other device to my product?
- How do I connect my image source to my product?
- Nothing projects on the screen. What should I do?
- How do I adjust my product settings for rear and/or ceiling placement?
- I am unable to connect my Mac to my product. What should I do?
- What type of equipment can I connect to my product?
- How do I connect my product?
- I connected my Sony PS3 to my product's HDMI port and I can't see the video displayed. I only hear the audio. What should I do?
- The image is not rectangular. What should I do?
- I see static or noise in the image. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- How can I improve the image quality?
- How do I select the image source?
- How soon should I see an image after I press the Power button?
- The image is too dark or light, or the colors are incorrect. What should I do?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- Can I display on the screen and a computer monitor simultaneously?
- I see dark vertical bands when projecting from a computer. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- How can I adjust the colors?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- The image from my computer appears stretched when it's projected. What should I do?
- The image from the projector is too big for a 16:9 screen. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How and when should I clean the lens?
- Can I access the lamp and air filter with the ceiling mount installed?
- How do I clean my product case?
- How do I replace the lamp?
- When and how should I clean or replace the air filter?
- How do I reset the lamp timer to zero?
- When should I replace the projection lamp?
- How do I get a replacement lamp for my product?
- What is the storage life for an lamp?
- If I connect my video equipment to the HDMI port on my product, will I be able to play both video and sound through this one cable connection?
- My audio is still playing when another image source is selected. What should I do?
- There is no sound. What should I do?
- How do I play sound through my product?
- I forgot my product's password. What should I do?
- What accessories are available for my product?
- How do I present image files from an external drive or flash memory drive?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- The product won't go into sleep mode. What should I do?
- The product's buttons don't work. What should I do?
- Can I connect my product to external speakers?
- How should I transport my product?
- What are the different Color Modes on the Image menu used for?
- Is there a recommended sequence of turning on my product and peripherals?
- What is my product's native resolution?
- Is it okay to move my product right after I shut it down?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Bulletin contains information regarding the Current projector models that support EMP Link21L Version 1.20 and the supported drivers.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
This document will assist you with installation of the optional Universal Mount Assembly (ELPMBUNI)
This document gives an overview of the product as well as technical specifications, available options and warranty information.
This document lists part numbers and descriptions for user replaceable parts.
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Service Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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