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Support
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- Top FAQs
- 3D Projection
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Other
- Can I project images from a computer over a USB connection?
- How do I replace the lamp?
- How do I charge the Epson RF 3D Active Shutter Glasses?
- When and how should I clean or replace the air filter?
- The remote control doesn't work. What should I do?
- When should I replace the projection lamp?
- How do I view 3D Images?
- When and how should I clean the lens?
- I am having trouble projecting through a USB connection. What should I do?
- Nothing projects on the screen. What should I do?
- What type of equipment can I connect to my product?
- Can I project images from a computer over a USB connection?
- Nothing projects on the screen. What should I do?
- I am unable to connect my Mac to my product. What should I do?
- Can my product do rear projection?
- How do I connect my image source to my product?
- I am having trouble projecting through a USB connection. What should I do?
- How can I connect my Tablet to my product?
- How do I adjust my product settings for rear and/or ceiling placement?
- How do I connect a USB device or camera to my product?
- How do I present images from an external drive or flash memory drive?
- How do I connect my iOS device to my product?
- Can I connect my product to a network?
- The product indicates an error. What should I do?
- The power light will not turn on. What should I do?
- The message Not Supported is displayed. What should I do?
- I see the message No Signal. What should I do?
- A No Signal message appears when I display an image from an Elmo HV-110XG document camera. What should I do?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- The image is not rectangular. What should I do?
- I see static or noise in the image. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- How can I adjust the colors?
- Can I display on the screen and a computer monitor simultaneously?
- How can I improve the image quality?
- I see dark vertical bands when projecting from a computer. What should I do?
- How soon should I see an image after I press the power button?
- How do I select the image source?
- Part of my image is blurred or out of focus. What should I do?
- The image from my computer appears stretched when it's projected. What should I do?
- The image on my screen appears red, pink, or magenta. What should I do?
- 3D content does not display or does not display correctly. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- When I play movies through my DVD player and my product, the screen has a green cast. What should I do?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How do I get a replacement lamp for my product?
- How do I clean my product case?
- Can I access the lamp and air filter with the ceiling mount installed?
- How do I reset the lamp timer to zero?
- When should I replace the projection lamp?
- When and how should I clean or replace the air filter?
- How do I clean the 3D glasses?
- How do I charge the Epson RF 3D Active Shutter Glasses?
- When and how should I clean the lens?
- How do I replace the lamp?
- Is there a recommended sequence of turning on my product and peripherals?
- What is my product's native resolution?
- What accessories are available for my product?
- The product won't go into sleep mode. What should I do?
- What is the charge time for the 3D glasses?
- Can I connect my product to external speakers?
- What are the different Color Modes used for?
- How should I transport my product?
- I forgot my product's password. What should I do?
This document contains quick setup instructions, and Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
This document describes Epson's Extra Care Service Program for this product.
This document will assist you with installation of the optional Universal Mount Assembly (ELPMBUNI)
This document contains technical specifications for this product.
Service Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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