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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Other
- How do I replace the lamp?
- The product indicates an error. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- I see the message No Signal. What should I do?
- When and how should I clean or replace the air filter?
- How should I transport my product?
- What is the Direct Power On/Direct Power OFF feature?
- How can I improve the image quality?
- My audio is still playing when another image source is selected. What should I do?
- I am unable to connect my Mac to my product. What should I do?
- Nothing projects on the screen. What should I do?
- How do I connect a monitor to my product so I can simultaneously view images on the monitor and from my product?
- How do I adjust my product settings for rear and/or ceiling placement?
- How do I connect my image source to my product?
- Can my product do rear projection?
- What type of equipment can I connect to my product?
- I am unable to connect my Mac to my product. What should I do?
- How can I connect my Tablet to my product?
- How do I connect my product?
- The Power light will not turn on. What should I do?
- The product indicates an error. What should I do?
- I see the message No Signal. What should I do?
- The message Not Supported is displayed. What should I do?
- The product powers on when the lights in the room are turned on. What should I do?
- A No Signal message appears when I display an image from an Elmo HV-110XG document camera. What should I do?
- How do I select the image source?
- Can I display on the screen and a computer monitor simultaneously?
- I see dark vertical bands when projecting from a computer. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- The image is not rectangular. What should I do?
- I see static or noise in the image. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- How soon should I see an image after I press the Power button?
- How can I adjust the colors?
- How can I improve the image quality?
- The image on my screen appears red, pink, or magenta. What should I do?
- When I play movies through my DVD player and my product, the screen has a green cast. What should I do?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- The image from my computer appears stretched when it's projected. What should I do?
- The image from the projector is too big for a 16:9 screen. What should I do?
- How do I set the User's Logo to display when there is no signal?
- How do I replace the lamp?
- How do I get a replacement lamp for my product?
- When and how should I clean or replace the air filter?
- When should I replace the projection lamp?
- How do I reset the lamp timer to zero?
- How and when should I clean the lens?
- Can I access the lamp and air filter with the ceiling mount installed?
- How do I clean my product case?
- What is the storage life for an lamp?
- How should I transport my product?
- What accessories are available for my product?
- What are the different Color Modes on the Video menu used for?
- I entered the wrong password three times and now my product's operation is locked. What should I do?
- The product won't go into sleep mode. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- I forgot my product's password. What should I do?
- What is my product's native resolution?
- Can I connect my product to external speakers?
- What does the Lens Cover Timer do?
- What is the Direct Power On/Direct Power OFF feature?
- I can't connect my product to my Mac with the VGA cable that came with my product. What should I do?
- What is the RS232 command to retrieve my product's temperature status?
- What is the recommended length for VGA cables?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Bulletin contains information regarding the Current projector models that support EMP Link21L Version 1.20 and the supported drivers.
This document gives an overview of the product as well as technical specifications, available options and warranty information.
This document lists part numbers and descriptions for user replaceable parts.
This document describes Epson's limited warranty for this product.
Service Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
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If you are unable to find an answer on our web site, you can email your question to Epson Support.
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