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Support
- Top FAQs
- 3D Projection
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Wireless or Wired Connection
- Other
- How do I replace the lamp?
- What are the different Color Modes used for?
- How do I setup WirelessHD connection?
- When should I replace the projection lamp?
- How do I obtain a replacement remote control?
- Which 3D glasses can I use with my product?
- How and when should I clean or replace the air filter?
- The product indicates an error. What should I do?
- Can I access the lamp and air filter with the ceiling mount installed?
- How do I project in split screen mode?
- Can my product do rear projection?
- How do I connect my video equipment or computer to my product?
- What type of equipment can I connect to my product?
- How do I connect a USB device or camera to my product?
- Which cable do I need to connect my computer or video equipment to my product?
- How can I connect my Tablet to my product?
- How do I setup WirelessHD connection?
- How do I position the WirelessHD Transmitter?
- Can the WirelessHD transmitter be used with other Epson products without the WirelessHD function?
- How do I secure the HDMI cable on my product?
- Can I connect my product to a network?
- I see dark vertical bands when projecting from a computer. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- I see static or noise in the image. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- The image is not rectangular. What should I do?
- My projected image appears jittery or shaky when viewing video or moving images. What should I do?
- How soon should I see an image after I press the Power button?
- How do I project in split screen mode?
- How can I improve the image quality?
- How do I invert the projected image?
- How can I adjust the colors?
- How do I select the image source?
- Can I display on the screen and a computer monitor simultaneously?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- 3D content does not display or does not display correctly. What should I do?
- The product does not display images from the WirelessHD Transmitter. What should I do?
- WirelessHD images are displayed with low picture quality, what is wrong?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How do I replace the lamp?
- How and when should I clean or replace the air filter?
- How do I get a replacement lamp for my product?
- How do I reset the lamp timer to zero?
- How and when should I clean the lens?
- When should I replace the projection lamp?
- Can I access the lamp and air filter with the ceiling mount installed?
- How do I know when the cool-down period is done for my product?
- How do I clean my product case?
- How do I clean the 3D glasses?
- The product's power will not turn on. What should I do?
- The product won't go into sleep mode. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- How should I transport my product?
- What are the different Color Modes used for?
- What is my product's native resolution?
- Can I connect my product to external speakers?
- What accessories are available for my product?
- Can I use two WirelessHD transmitters for split screen projection?
- What is the RS232 command to retrieve my product's temperature status?
- Is it okay to move my product right after I shut it down?
- Is the WirelessHD transmitter available as an accessory?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
This document describes Epson's Extra Care Service Program for this product.
Service Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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Phone :
(905) 709-3839
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Monday – Friday 7 am – 4 pm (PT)