Select the questions to view the answers
- How do I install the latest scanner driver on my Mac?
- The quality of a scanned image with Epson Scan is poor. What should I do?
- How do I replace the product rollers?
- What do the product's lights indicate?
- I'm having paper feed problems. What should I do?
- How do I scan thick or special paper?
- I can't start Epson Scan in Windows or on my Mac. What should I do?
- How do I scan with Document Capture Pro or Document Capture?
-
The product doesn't start when I press the
button. What should I do?
- How should I clean the product?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- The quality of a scanned image with Epson Scan is poor. What should I do?
- Blank pages appear in my scanned image when using Epson Scan. What should I do?
- Only part of my document scans. What should I do?
- The product is not recognizing characters well when using Epson Scan. What should I do?
- An area I highlighted with a fluorescent (or neon) marker does not appear in my scan. What should I do?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- I can't start Epson Scan in Windows or on my Mac. What should I do?
- How do I install the software for my product if I don't have the CD?
- My Epson product software is missing after I updated to Windows 8.x. What should I do?
- Who do I contact for support on the software that came with my product?
- How do I scan a document so I can edit the text in a word processing program?
- How many custom paper size settings can I create in Epson Scan?
- What is a Job and how is it created in Document Capture Pro or Document Capture?
- My computer doesn't recognize the product. What should I do?
- How do I install the latest scanner driver on my Mac?
- I was able to scan before, but now my system doesn't recognize the scanner. What should I do?
- How do I scan using Document Capture Pro 2.0?
- Can my product be networked?
- How can I get a replacement CD for my product?
- Who do I contact for software support?
Select the questions to view the answers
- How do I load plastic cards in the input tray?
- How do I replace the product rollers?
- How do I reset the product's roller counter?
- What is the loading capacity of the product's input tray?
- How should I transport my product?
-
The product doesn't start when I press the button. What should I do?
- What do the product's lights indicate?
- I'm having paper feed problems. What should I do?
- How do I use the control panel buttons to scan?
- How do I change the Power Off and Sleep Timer setting?
- How do I load a legal-size document?
- When do I need to use the optional carrier sheet to scan?
- Does my product have a security slot?
- What type of cable do I use to connect the product to my computer?
- The product does not turn on. What should I do?
- What is the maximum document length I can scan with my product?
- Does Epson have a program where I can donate my working electronic equipment?
- The product does not turn off. What should I do?
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