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- Top FAQs
- Cloud or Mobile
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Scan
- Software or Setup
- Other
- How do I install the latest scanner driver on my Mac?
- The quality of a scanned image with Epson Scan is poor. What should I do?
- How do I replace the product rollers?
- What do the product's lights indicate?
- I'm having paper feed problems. What should I do?
- How do I scan thick or special paper?
- I can't start Epson Scan in Windows or on my Mac. What should I do?
- How do I scan with Document Capture Pro or Document Capture?
-
The product doesn't start when I press the
button. What should I do?
- How should I clean the product?
- The quality of a scanned image with Epson Scan is poor. What should I do?
- Blank pages appear in my scanned image when using Epson Scan. What should I do?
- Only part of my document scans. What should I do?
- The product is not recognizing characters well when using Epson Scan. What should I do?
- An area I highlighted with a fluorescent (or neon) marker does not appear in my scan. What should I do?
- I can't start Epson Scan in Windows or on my Mac. What should I do?
- How do I install the software for my product if I don't have the CD?
- My Epson product software is missing after I updated to Windows 8.x. What should I do?
- Who do I contact for support on the software that came with my product?
- How do I scan a document so I can edit the text in a word processing program?
- How many custom paper size settings can I create in Epson Scan?
- What is a Job and how is it created in Document Capture Pro or Document Capture?
- My computer doesn't recognize the product. What should I do?
- How do I install the latest scanner driver on my Mac?
- I was able to scan before, but now my system doesn't recognize the scanner. What should I do?
- How do I scan using Document Capture Pro 2.0?
- Can my product be networked?
- How can I get a replacement CD for my product?
- Who do I contact for software support?
- How do I load plastic cards in the input tray?
- How do I replace the product rollers?
- How do I reset the product's roller counter?
- What is the loading capacity of the product's input tray?
- How should I transport my product?
-
The product doesn't start when I press the
button. What should I do?
- What do the product's lights indicate?
- I'm having paper feed problems. What should I do?
- How do I use the control panel buttons to scan?
- How do I change the Power Off and Sleep Timer setting?
- How do I load a legal-size document?
- When do I need to use the optional carrier sheet to scan?
- Does my product have a security slot?
- What type of cable do I use to connect the product to my computer?
- The product does not turn on. What should I do?
- What is the maximum document length I can scan with my product?
- Does Epson have a program where I can donate my working electronic equipment?
- The product does not turn off. What should I do?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains system requirements, safety information, compliance statements, specifications, and your Epson America, Inc. Limited Warranty.
This document provides quick reference for using Document Capture Pro 2.0.
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