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- Top FAQs
- Cloud or Mobile
- Copy or Print
- Error Messages or Lights
- Ink
- Maintenance
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
- How do I replace the ink cartridges?
- How do I connect my product with a Wi-Fi Direct connection?
- How do I copy a document or photo using my product's control panel?
- Does the type of paper I use make a difference?
- How do I uninstall the Epson printer and Epson Scan 2 software in Windows or on my Mac?
- How do I set up my product for the fastest printing?
- I cannot scan over a network. What should I do?
- How should I transport or store my product?
- I can't start Epson Scan 2. What should I do?
- How do I restore my product's default settings?
- How do I print labels in Microsoft Office?
- I can print with a wireless connection on my home network, but not on a VPN (virtual private network). What should I do?
- How do I copy a document or photo using my product's control panel?
- How do I enable double-sided printing for my product in Windows or on my Mac?
- How do I set up my product for the fastest printing?
- I see the message Filter Failure with rastertoescpII when I try to print from my Mac. What should I do?
- I see the message Printer is Offline when I try to print with a wireless connection in Windows. What should I do?
- I see the message Printer is Offline when I try to print with a wireless connection on my Mac. What should I do?
- How do I reduce the appearance of red eyes in my photos?
- Web pages don't print the way they appear on my monitor. What should I do?
- My printout has lines running through it. What should I do?
- My printout has a slight slant. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout contains incorrect characters. What should I do?
- My printout has incorrect margins. What should I do?
- My printout looks inverted, as if viewed in a mirror. What should I do?
- My printout has incorrect colors. What should I do?
- My printout is grainy when I print from any application. What should I do?
- My product is printing blank pages. What should I do?
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- How do I change the scan settings in Epson ScanSmart?
- How do I enlarge an image I scanned with Epson Scan 2?
- How do I decide which resolution to select when I scan from Epson Scan 2?
- How do I scan using my product's control panel?
- I can't start Epson Scan 2. What should I do?
- How do I scan a document with Epson ScanSmart?
- How do I print a scanned image and save the file to my computer with Epson ScanSmart?
- How do I attach a scanned image to an email with Epson ScanSmart?
- I cannot scan over a network. What should I do?
- Scanning is slow when I scan with Epson ScanSmart. What should I do?
- How do I scan from a smart device?
- How do I uninstall the Epson printer and Epson Scan 2 software in Windows or on my Mac?
- How do I restore my product's default settings?
- How do I change the Power Off Timer setting?
- How do I change the Sleep Timer setting?
- How do I add my product as an IP printer on my Mac?
- How do I turn off the pop-up messages from Epson Event Manager in Windows 10?
- Where can I find the IP address of my router?
- How do I change the font size of text when I print from software in Windows?
- I can't get Epson Status Monitor to work over my wireless network. What should I do?
- Who do I contact for software support?
- How do I obtain the latest product software for Windows or my Mac?
- Does Epson make drivers for Linux?
- What are the port numbers for Epson network printers (wired and wireless)?
- How do I set up my product for wireless printing in Windows or on my Mac?
- How do I install the software for my product if I don't have the CD?
- How do I connect my product with a Wi-Fi Direct connection?
- How do I connect my WPS-enabled wireless router to my product?
- Where can I get my wireless password for Apple AirPort Extreme or Express?
- How do I find my SSID and network password?
- How do I change from a USB connection to a Wi-Fi connection?
- How do I check my product’s network status?
- I can't print from Windows with a wireless connection after I replaced my router. What should I do?
- How do I connect my product to my wireless network using the product's control panel?
- I can't print from my Mac with a wireless connection after I replaced my router. What should I do?
- I was able to print from Windows before with a wireless connection, but now I can't. What should I do?
- I was able to print from my Mac before with a wireless connection, but now I can't. What should I do?
- I can't print from my Mac with a wireless connection since I received an exchange product from Epson. What should I do?
- I tried to install the product on my Mac with a wireless connection, but the installation failed. What should I do?
- I tried to install the product in Windows with a wireless connection, but the installation failed. What should I do?
- I can't print from Windows with a wireless connection since I received an exchange product from Epson. What should I do?
- Can I set up my product for both a USB and network connection?
- How should I transport or store my product?
- What security measures does Epson recommend for its network products?
- Does Epson have a program where I can donate my working electronic equipment?
- My product will not wake up when I try to print with a wireless connection. What should I do?
- Why doesn't Epson include a USB or Ethernet cable in the box with the product?
Try this step-by-step interactive guide if your printout appears blurry, smeared, faint, grainy, has gaps or white lines, or has incorrect colors.
Try this step-by-step interactive guide if you see a Printer Offline message and are having problems printing from Windows on a wireless network.
Try this step-by-step interactive guide if you see a Printer Offline message and are having problems printing from a Mac on a wireless network.
Try this step-by-step interactive guide to clear error messages that appear on the control panel.
This document will assist you with product unpacking, installation and setup.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This document contains system requirements, safety information, compliance statements, specifications, and your Epson America, Inc. Limited Warranty (warranty valid in the U.S. and Canada).
This document provides complementary or late-breaking information to supplement your product documentation.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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