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Support
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- Top FAQs
- Cloud or Mobile
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Wireless or Wired Connection
- Other
- The product's light(s) indicate an error. What should I do?
- How do I adjust the color for multiple projectors that project from the same source?
- How should I transport the product?
- Nothing projects on the screen. What should I do?
- How do I connect my image source to the product?
- Which user-replaceable parts or accessories are available for my product?
- How should I clean the lens?
- When and how should I clean or replace the air filter?
- I forgot the projector's password. What should I do?
- How should I clean the projector case?
- How do I connect my image source to the product?
- How do I set a password on my product?
- Nothing projects on the screen. What should I do?
- How do I change the image source?
- How do I project two images simultaneously?
- How do I connect my projector to a Mac if my Mac does not include a compatible video output port?
- How do I configure my product for rear and/or ceiling placement?
- Can I remove the wireless LAN module and attach other USB devices to the same port?
- Can I turn on my product over a network?
- Is there a recommended sequence for turning on the projector and connected equipment?
- Can I connect speakers to the product?
- Can I project images from multiple devices at the same time?
- Can I attach other USB devices to the port for the wireless LAN module?
- How do I adjust the color for multiple projectors that project from the same source?
- The displayed image is not rectangular. What should I do?
- Part of my image is blurry or out of focus. What should I do?
- I am using an optional short throw lens and the image is out of focus. What should I do?
- What do the different Color Modes do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- The image appears stretched when I project from my computer. What should I do?
- I see a color cast over the projected image. What should I do?
- The Frame Interpolation setting is gray or not available. What should I do?
- Why can't I change the 4K Enhancement setting when I project a 4K signal?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How can I improve the image quality?
- Can I select an image source to automatically display when the product turns on?
- Does my projector support the Edge Blending Assist option in the Epson Professional Projector Tool software?
- Does my projector support the Tiling Assist option in the Epson Professional Projector Tool software?
- Where can I find instructions on using the Epson iProjection software for Windows or a Mac computer?
- My projector displays a black desktop when I project from a LAN source with Epson iProjection running macOS 10.15.x, 11.x, 12.x, 13.x, or 14.x. What should I do?
- How should I transport the product?
- Which user-replaceable parts or accessories are available for my product?
- I forgot the projector's password. What should I do?
- My password doesn't work when I try to access the projector through a web browser. What should I do?
- What security measures does Epson recommend for its network products?
- Can I extend the life of the laser by adjusting the laser's consumption level?
- The product won't go into sleep mode. What should I do?
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
Display wirelessly to Epson Projectors with Epson iProjection
This document contains system requirements, safety information, compliance statements, specifications, and your Epson America, Inc. Limited Warranty (warranty valid in the U.S. and Canada).
This document contains the Open Source Software License information for this product.
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document contains an overview, and usage instructions for the Epson Projector Professional Tool software.
This document contains an overview of using Epson iProjection utility (Formerly named EasyMP Multi PC Projection).
This document provides technical specifications for this product.
This document provides quick reference for common uses of your product.
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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(905) 709-3839
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Monday – Friday 7 am – 4 pm (PT)