- Store
- Printers
- Ink
- Projectors
- Scanners
- Point of Sale
- Robots
- Industries
- Support
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- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- How should I clean the inside of the scanner?
- The images I scan look elongated or distorted. What should I do?
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The product doesn't work properly when I press the
scan button. What should I do?
- Blank pages appear in my scanned image when using Epson Scan. What should I do?
- I see lines through my scanned images. What should I do?
- How do I uninstall the Epson product software?
- How do I replace the product rollers?
- Can I scan Polaroid or other instant film photos?
- How do I prepare photos for scanning?
Select the questions to view the answers
Select the questions to view the answers
- The colors of my scanned image don't match my original's colors when I use Epson Scan. What should I do?
- My scanned image is too dark. What should I do?
- Blank pages appear in my scanned image when using Epson Scan. What should I do?
- Only part of my document scans. What should I do?
- The quality of a scanned image with Epson Scan is poor. What should I do?
- The images I scan look elongated or distorted. What should I do?
- I see lines through my scanned images. What should I do?
Select the questions to view the answers
Select the questions to view the answers
- Paper jammed in my product. What should I do?
- How do I load plastic cards in the input tray?
- What is the loading capacity of the product's input tray?
- How do I load a legal-size document?
- Can I scan Polaroid or other instant film photos?
- How do I prepare photos for scanning?
- How do I load photos in the input tray?
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- How do I scan to a SharePoint server or cloud service?
- I can't start Epson Scan 2 in Windows or on my Mac. What should I do?
- How do I scan a document so I can edit the text in a word processing program?
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The product doesn't work properly when I press the scan button. What should I do?
- How do I scan thick or special paper?
- How do I scan with Document Capture Pro or Document Capture?
- My scanning software doesn't work properly in Windows or on my Mac. What should I do?
- What is the maximum size I can scan with my product?
Select the questions to view the answers
Select the questions to view the answers
- The scanner is not recognizing characters. What should I do?
- How do I change the Power Off Timer setting?
- How do I uninstall the Epson product software?
- How many custom paper size settings can I create in Epson Scan?
- Who do I contact for support on the software that came with my product?
- Can the product support multiple devices simultaneously?
- The handwriting on the back of my photos does not scan with FastFoto. What should I do?
- How do I scan using Document Capture Pro 2.0?
- My photo looks worse after I scan it with the Restore Faded Colors feature in FastFoto. What should I do?
- How do I turn off the pop-up messages from Epson Event Manager in Windows 10?
- Is my product compatible with the Epson Network Interface Unit?
- Who do I contact for software support?
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- What do my product's lights indicate?
- How should I transport or store my product?
- How do I load a photo with the carrier sheet?
- When do I need to use the carrier sheet to scan?
- Does my product have a security slot?
- My scanner does not turn on. What should I do?
- Does Epson have a program where I can donate my working electronic equipment?
- The product does not turn off. What should I do?
