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Support
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- Top FAQs
- Cloud or Mobile
- Copy or Print
- Error Messages or Lights
- Fax
- Image Quality or Appearance
- Ink
- Memory Cards or External Devices
- Paper or Media
- Print Quality or Appearance
- Scan
- Software or Setup
- Wireless or Wired Connection
- Other
- How do I turn off Epson Status Monitor in Windows?
- How do I print in black/grayscale only?
- I see the message Printer is Offline. What should I do?
- During a wireless network installation, my product could not find or connect to the wireless network. What should I do?
- How do I install the software for my product?
- I set up my product on a network, but the Scan to PC, Scan to Email, and Scan to PDF features do not work. What should I do?
- I am unable to scan from my computer. What should I do?
- How do I print double-sided?
- My product is printing blank pages from Windows or my Mac. What should I do?
- I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?
- My product is printing blank pages from Windows or my Mac. What should I do?
- The product's WiFi light is on but I cannot print. What should I do?
- How do I print in black/grayscale only?
- How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
- How do I print double-sided?
- How do I set up my product for the fastest printing?
- How do I print a borderless photo from Windows or my Mac?
- Can I print on transparencies?
- Printing is slow or my product stops printing when I try to print from Windows or OS X. What should I do?
- Does OS X support double-sided (duplex) printing with my product?
- How do I restore the colors in faded photos?
- How do I use the control panel to automatically scan a photo or document and attach the scanned image to an email?
- How do I use the control panel to copy a document or photo?
- Printing and scanning seems slow on my product when I use a wireless connection (router or access point). What should I do?
- Can I temporarily print from my computer with black ink when color ink is expended?
- How do I print 2-sided copies using the control panel?
- I can print wirelessly to my product on my home network, but I can't print when I connect the same computer to a VPN (virtual private network). What should I do?
- It takes a long time to copy a document. What should I do?
- How do I send a fax?
- Can I use the Epson FAX Utility to receive faxes into my computer?
- What are speed dial and group lists and how do I create them for my fax numbers?
- Will I lose faxes stored in the fax memory if my product is turned off?
- How do I create a header for my faxes?
- Can my product still send and receive a fax if an ink cartridge is expended or not installed?
- I'm having trouble sending or receiving faxes. What should I do?
- I'm having trouble sending or receiving faxes over a VoIP (Voice over Internet Protocol) phone line. Why?
- How do I change the baud rate on my fax?
- How do I use an answering machine with my fax?
- When I send a hand-written fax, the recipient can't read the fax content. What should I do?
- Can I use a pre-paid calling card to send a fax?
- How do I confirm my fax was sent?
- Will my fax still go through if I receive an ink expended or other error during transmission?
- When I use the Epson Fax Utility to Fax from Microsoft Works, the text looks compressed or scrambled. What should I do?
- How do I add a delay when I fax to an International number?
- How do I clear the fax header on my product?
- How do I restore my original fax settings?
- My product is unable to receive faxes after I changed the number of rings to answer, V.34, and DRD settings. What should I do?
- I can send a fax but can't receive one. What should I do?
- What is the difference between Auto and manual answer?
- I can receive faxes but not send them. What should I do?
- Do I need to use a filter if I fax over a VoIP (Voice over Internet Protocol) line?
- How many pages can I store in the fax memory?
- Can I use digital voicemail with my fax?
- How do I print faxes stored in the fax memory when my product has an expended ink cartridge?
- The fax header gets cut off when I send a fax. What should I do?
- I cannot access the fax settings on my product's control panel. What should I do?
- Do I need a filter if I'm faxing over a DSL?
- Which ink cartridges should I use with my product?
- The color ink cartridge is expended even though I print in black only. Why does this happen?
- I installed new ink cartridges and my product seems to be doing a long cleaning cycle. Is this normal?
- How do I know when an ink cartridge needs to be replaced?
- I replaced an ink cartridge and my product shows that the same ink cartridge is expended. What should I do?
- How do I change the ink cartridges?
- How long should an ink cartridge remain in my product if it's not used often?
- Does my all-in-one printer support non-printing functions when an ink cartridge is expended or not installed?
- I was able to access a memory card in my product when it was connected to my computer with a USB cable. But after I installed the network software, I can no longer access a card in my product from my computer. What happened?
- Which memory cards are compatible with my product?
- Can I just pull the memory card out of my product when I'm finished printing?
- What is the largest supported memory card for my product?
- Can I read or write to my memory card when my product display indicates that one or more ink cartridges are expended?
- I'm having paper feed problems. What should I do?
- Does the type of paper I use really make a difference?
- How should I load envelopes?
- What kind of paper gives the best results for high quality printing?
- How do I know which paper or media type to select in my product's driver?
- Can I print on sheet labels?
- Can I print on vellum paper?
- What paper types and sizes are supported in the paper cassette and rear MP tray?
- Can I use hole-punched paper with my product?
- My printout has a slight slant. What should I do?
- My printout has lines running through it. What should I do?
- The quality of my printed output is unacceptable. What should I do?
- My printout is blurry or smeared. What should I do?
- My printout has incorrect margins. What should I do?
- My printout has incorrect or missing colors. What should I do?
- My printout contains garbled characters when I print from Windows or my Mac. What should I do?
- My printout is grainy when I print from any application. What should I do?
- My printout looks inverted, as if viewed in a mirror. What should I do?
- My product's Fix Red-Eye setting does not fix the red eye in my photo. What should I do?
- Can I edit documents that I have scanned with Epson Scan?
- How do I reduce the appearance of red eyes in my photos?
- Web pages don't print the way they appear on my monitor. What should I do?
- The quality of a scanned image with Epson Scan is poor. What should I do?
- I am unable to scan from my computer. What should I do?
- How do I decide which resolution to select when scanning from Epson Scan?
- How do I use the control panel to scan a photo to a memory card or USB drive?
- I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality?
- My product doesn't detect my photos placed on the scan bed when I use the reprint/restore function on the control panel. What should I do?
- Can I scan from my product's control panel to my computer over a network connection?
- How do I use the control panel to scan to my computer?
- Can I scan double-sided documents automatically using Epson Scan?
- What is the maximum number of pages that I can scan into one PDF file?
- Can I use Epson Scan with my Mac?
- The orientation of some pages change from portrait to landscape when I scan multiple pages with Epson Scan and save them as a PDF. What should I do?
- How do I scan a document so I can edit the text in a word processing program?
- Can I scan if an ink cartridge is expended in the product?
- How do I save my scans to a specific folder when using the Scan to PC button?
- How do I scan a photo without scanning the entire scanner glass?
- How do I install the software for my product?
- How do I uninstall the Epson printer and Epson Scan software in Windows or OS X?
- Can I select a print resolution by indicating a specific dpi (dots per inch) setting?
- How do I set default print settings when I print from Windows or my Mac?
- How do I turn off Epson Status Monitor in Windows?
- Can I use my product on a network?
- Which wireless security modes does my product support?
- What information do I need to know before I install my product on my wireless network?
- During a wireless network installation, my product could not find or connect to the wireless network. What should I do?
- How do I disable the phone ringer on my product?
- I set up my product on a network, but the Scan to PC, Scan to Email, and Scan to PDF features do not work. What should I do?
- How do I set or change the time and date?
- Can an unauthorized user access my network if I select Unblock or Allow during the EpsonNet Setup software installation?
- My Microsoft Office 2013 applications crash in Windows after I installed my Epson product software. What should I do?
- I cannot launch the EPSON Event Manager, how do I uninstall and reinstall the application?
- Does my product support Epson Connect?
- How do I obtain the latest product software for Windows or my Mac?
- Can I use the Epson iPrint app with my iOS device?
- Can I use the Epson iPrint app with my Android device?
- How can I get a replacement CD for my product?
- How do I change the default settings for the Scan to PC feature?
- Who do I contact for support on the software that came with my product?
- Where can I find the IP address of my router?
- How do I add my product as an IP printer on my Mac?
- How do I change the font size of text when I print from software in Windows?
- I can't get Epson Status Monitor to work over my wireless network. What should I do?
- Does Epson make drivers for Linux?
- How should I transport my product?
- When printing in Windows, how can I prevent an extra page from being ejected after every print job?
- What does a flashing Auto Answer light mean?
- My product makes noise after I turn it on or after it has been sitting for a while. What should I do?
- My product will not wake up when I try to print with a wireless connection. What should I do?
- Does Epson have a program where I can donate my working electronic equipment?
- What security measures does Epson recommend for its network products?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This guide describes the functions that differ in version 2.0 from the original FAX Utility for Windows
Note: The instructions for sending a fax using the FAX Utility have not changed from the original FAX Utility to FAX Utility 2.0. See your product User's Guide for instructions on sending faxes and using your product's other fax features.
This document gives an overview of the product as well as technical specifications, available options and warranty information.
This document provides quick reference for common uses of your product.
Safety Data Sheets
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.
-
Part Number: T126320
Magenta - ink cartridges, High-capacity | PDF -
Part Number: T126120
Black - ink cartridges, High-capacity | PDF -
Part Number: T127120
Black - ink cartridges, Extra High-capacity | PDF -
Part Number: T127320
Magenta - ink cartridges, Extra High-capacity | PDF -
Part Number: T126220
Cyan - ink cartridges, High-capacity | PDF -
Part Number: T127220
Cyan - ink cartridges, Extra High-capacity | PDF -
Part Number: T127420
Yellow - ink cartridges, Extra High-capacity | PDF -
Part Number: T126420
Yellow - ink cartridges, High-capacity | PDF
Service Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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