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Support
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- Top FAQs
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Other
- Nothing projects on the screen. What should I do?
- Can I access the lamp and air filter with the ceiling mount installed?
- When should I replace the projection lamp?
- Where can I find the RS-232 codes for programming my product?
- How do I adjust my product settings for rear and/or ceiling placement?
- The product won't go into sleep mode. What should I do?
- Can I display on the screen and a computer monitor simultaneously?
- How can I improve the image quality?
- Part of my image is blurred or out of focus. What should I do?
- Can I connect my product to external speakers?
- Nothing projects on the screen. What should I do?
- Can I connect my product to external speakers?
- How do I adjust my product settings for rear and/or ceiling placement?
- How do I connect my image source to my product?
- Can my product do rear projection?
- What type of equipment can I connect to my product?
- I am unable to connect my Mac to my product. What should I do?
- How do I connect my product?
- I connected my Sony PS3 to my product's HDMI port and I can't see the video displayed. I only hear the audio. What should I do?
- Can I project my iPhone screen using my product?
- I see dark vertical bands when projecting from a computer. What should I do?
- Only part of the picture is displayed or the image looks distorted. What should I do?
- Part of my image is blurred or out of focus. What should I do?
- The image is not rectangular. What should I do?
- I see static or noise in the image. What should I do?
- My displayed image appear jittery or shaky when I connect a DVD player or VCR to my product. What should I do?
- My image has a blue cast when I connect my video equipment to my product with a VGA connection. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- How soon should I see an image after I press the Power button?
- How can I improve the image quality?
- How can I adjust the colors?
- How do I select the image source?
- Can I view the image on my laptop or computer at the same time it is displayed on my product screen?
- I see only a black screen when I connect an HD video device to my product through an AV receiver using an HDMI cable. What should I do?
- Why does my projected video appear to jump off the screen or be in 3D?
- If my product is displaying a digital signal over HDMI, why do I see Component in the Input Signal field on my product Info screen?
- A black box appears where a video should appear when I project from my computer. What should I do?
- When and how should I clean or replace the air filter?
- How do I reset the lamp timer to zero?
- How do I replace the lamp?
- How do I get a replacement lamp for my product?
- How and when should I clean the lens?
- Can I access the lamp and air filter with the ceiling mount installed?
- When should I replace the projection lamp?
- What is the storage life for an lamp?
- The product's buttons don't work. What should I do?
- The product won't go into sleep mode. What should I do?
- Is there a recommended sequence of turning on my product and peripherals?
- How should I transport my product?
- What are the different Color Modes on the Video menu used for?
- What accessories are available for my product?
- What is my product's native resolution?
- Can I display on the screen and a computer monitor simultaneously?
- Why is there a foam pad around the lens?
- How long is the cool-down period for my product?
- What is the RS232 command to retrieve my product's temperature status?
- Is it okay to move my product right after I shut it down?
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Bulletin contains information regarding the Current projector models that support EMP Link21L Version 1.20 and the supported drivers.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
This document contains updated product information which may not have been available at the time of product release.
This document lists part numbers and descriptions for user replaceable parts.
Service Centre Locator
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