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- Top FAQs
- Cloud or Mobile
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Memory Cards or External Devices
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
- How do I set up my projector?
- The product's light(s) indicate an error. What should I do?
- How do I connect a streaming media player?
- The remote control doesn't work. What should I do?
- How do I set a password on my product?
- Nothing projects on the screen. What should I do?
- Which user-replaceable parts or accessories are available for my product?
- Part of my image is blurry or out of focus. What should I do?
- What do the different Color Modes do?
- How do I connect speakers to the product?
- How do I project an image from my Chromebook?
- Which lighting track systems are compatible with the product?
- Can I turn on my product over a network?
- How do I connect my projector to a Mac if my Mac does not include a compatible video output port?
- How do I configure my product for rear and/or ceiling placement?
- Can I project images from multiple devices at the same time?
- Can I place the projector on a table instead of mounting it on a wall?
- How do I connect speakers to the product?
- How do I set a password on my product?
- How do I connect a streaming media player?
- Nothing projects on the screen. What should I do?
- How do I set up my projector?
- How do I change the image source?
- The product's status lights don't flash or turn on. What should I do?
- I see the message No Signal. What should I do?
- The product's light(s) indicate an error. What should I do?
- I see the message Not Supported. What should I do?
- I can’t register my projector in the Epson Projector Management software; the message “Failed to update the projector information" appears. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- How do I change the appearance of the Spotlight?
- The image appears stretched when I project from my computer. What should I do?
- I see a color cast over the projected image. What should I do?
- Can I select an image source to automatically display when the product turns on?
- The projectors aren't in sync when I play a synchronized playlist I created in the Epson Projector Content Manager software. What should I do?
- How do I project a playlist?
- What do the different Color Modes do?
- Part of my image is blurry or out of focus. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- Vertical bands, static, or noise appear in the image. What should I do?
- How do I adjust the color for multiple projectors that project from the same source?
- Which operating systems support the Epson Projector Content Manager software?
- I don't see my images or movies in the Epson Projector Content Manager software. What should I do?
- Where can I find instructions on using the Epson iProjection software for Windows or a Mac computer?
- Can the Epson Projector Content Manager software search for projectors on my network for synchronized playback?
- Can I use the Epson iProjection app or a web browser to edit a timetable?
- What is a project in the Epson Projector Content Manager software?
- Can I use the Epson iProjection app or a web browser to export a project to the projector?
- Which software should I use to manage playlists?
- My projector displays a black desktop when I project from a LAN source with Epson iProjection running macOS 10.15.x, 11.x, 12.x, 13.x, or 14.x. What should I do?
- Which files can I add to a playlist in the Epson Projector Content Manager software?
- What security measures does Epson recommend for its network products?
- What size hex wrench should I use on the ball joint screw?
- Will the projector automatically turn on when a playlist is scheduled to start playing?
- My password doesn't work in the Epson iProjection app or a web browser. What should I do?
- How should I transport the product?
- I forgot the projector's password. What should I do?
- Which user-replaceable parts or accessories are available for my product?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
Display wirelessly to Epson Projectors with Epson iProjection
This document contains system requirements, safety information, compliance statements, specifications, and your Epson America, Inc. Limited Warranty (warranty valid in the U.S. and Canada).
This document contains an overview, and usage instructions for the Epson Projector Content Manager software.
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document contains an overview of using Epson iProjection utility (Formerly named EasyMP Multi PC Projection).
Extended Service Plan
Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
View Service PlanService Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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