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- Top FAQs
- Cloud or Mobile
- Connection or Setup
- Error Messages or Lights
- Image Quality or Appearance
- Maintenance
- Remote Control or Projector Buttons
- Software
- Sound
- Wireless or Wired Connection
- Other
- How do I connect my image source to the product?
- The product's light(s) indicate an error. What should I do?
- Which user replaceable parts or accessories are available for my product?
- How do I replace the lamp?
- How do I project two images simultaneously?
- How do I connect a USB device or camera to the projector?
- There is no sound. What should I do?
- The displayed image is not rectangular. What should I do?
- I see the message No Signal. What should I do?
- Vertical bands, static, or noise appear in the image. What should I do?
- How do I project two images simultaneously?
- How do I set a password on my product?
- How do I connect a USB device or camera to the projector?
- How do I change the image source?
- How do I connect my image source to the product?
- Nothing projects on the screen. What should I do?
- Is there a recommended sequence for turning on the projector and connected equipment?
- How do I project images from a USB device?
- How do I set my product settings for rear and/or ceiling placement?
- Can I connect speakers to the product?
- How do I connect my projector to a Mac?
- I see the message Not Supported. What should I do?
- I see the message No Signal. What should I do?
- The product's light(s) indicate an error. What should I do?
- I can’t register my projector in the Epson Projector Management software; the message “Failed to update the projector information" appears. What should I do?
- Vertical bands, static, or noise appear in the image. What should I do?
- The displayed image is not rectangular. What should I do?
- Part of my image is blurry or out of focus. What should I do?
- The image is too dark or light, or the colors are incorrect. What should I do?
- What do the different Color Modes do?
- The image appears stretched when I project from my computer. What should I do?
- I see a color cast over the projected image. What should I do?
- How can I improve the image quality?
- My image appears jittery or shaky when I project from a DVD player connected to the projector's Video (composite) port. What should I do?
- A black box appears where a video should appear when I project from my computer. What should I do?
- The remote control doesn't work. What should I do?
- How do I obtain a replacement remote control?
- Can I use the remote control to click through a slideshow presentation?
- The product's buttons don't work. What should I do?
- The remote control doesn't work as a wireless mouse. What should I do?
- The product's buttons don't work. What should I do?
- How do I enter an IP address with the numeric key pad on the remote control?
- Can I monitor or control my product from Windows Explorer?
- Can I access my product from different operating systems on the same network?
- I want to install the EasyMP Multi PC Projection utility but I can't find it. What should I do?
- How do I install the USB Display software on my computer?
- Where can I find instructions on using the Epson iProjection software for Windows or a Mac computer?
- My projector screen displays my extended desktop when I use iProjection in Windows. How can I mirror or duplicate the display?
- My projector displays a black desktop when I project from a LAN source with Epson iProjection running macOS 10.15.x, 11.x, 12.x, 13.x, or 14.x. What should I do?
This document contains quick setup instructions for this product.
This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options.
This Zip file contains the Microsoft Excel formatted ESC/VP21 Command List with command codes which are used to remotely control Epson projectors, along with the PDF Guide.
Display wirelessly to Epson Projectors with Epson iProjection
This document contains an overview of using the EasyMP Multi PC Projection utility.
This document contains an overview, and usage instructions for Epson Projector Management Utility (formerly named EasyMP Monitor Utility).
Guides for previous software versions are listed below.
Epson Projector Management v5.20 | v5.10 | v5.0
EasyMP Monitor Utility v4.57 | v4.56 | v4.54 | v4.53 | v4.52 | v4.51 | v4.50 | v4.40
This document contains an overview of using Epson iProjection utility (Formerly named EasyMP Multi PC Projection).
This document provides technical specifications for this product.
This document describes Epson's limited warranty for this product (warranty valid in the U.S. and Canada).
Service Centre Locator
For products in warranty, please contact Technical Support. If your product is out of warranty, find a service centre.
Find a LocationEmail Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
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